IT Quality Analyst - Remote

Posted Yesterday
Be an Early Applicant
6 Locations
In-Office or Remote
74K-99K Annually
Mid level
Insurance • Real Estate
The Role
Tests software applications through automated and manual scripts, validates functionality and documentation, and supports quality improvements. The role develops test plans, participates in Agile ceremonies, analyzes workflows, documents test procedures and results, tracks issue resolution, and collaborates with developers, business units, and stakeholders. It requires testing across Windows and mainframe CICS environments, using Jira and Confluence for test management and collaboration.
Summary Generated by Built In
Who We AreJoin a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoDo you have a passion for quality and precision? As an IT Quality Analyst, you’ll play a critical role in ensuring our software solutions meet the highest standards and deliver exceptional user experiences. You’ll collaborate with developers, business units, and stakeholders to test, validate, and improve applications that power our organization. If you thrive on problem-solving and driving excellence, this is your opportunity to make an impact.

HOW YOU’LL CONTRIBUTE

  • Test software thoroughly to ensure flawless operation and compliance with standards.

  • Develop and execute automated and manual test scripts for new and modified applications.

  • Review program documentation, diagrams, and flowcharts to confirm functionality and adherence to guidelines.

  • Participate in agile ceremonies where applicable.

  • Partner with programmers and business units to create and validate test plans.

  • Analyze workflows and recommend quality improvements for future configurations.

  • Write and maintain documentation for testing procedures and results.

  • Report progress on problem resolution and suggest process enhancements.

  • Perform duties outside normal work hours when business needs arise.
     

WHAT YOU’LL BRING

  • Bachelor’s degree in IT, Business, or equivalent experience.

  • 2–5 years of IT QA experience, including automated testing with third-party tools.

  • Experience with Leapworks or other test automation preferred but not required.

  • Experience in agile/scrum methodologies.

  • Strong proficiency in PC Windows and mainframe CICS environments.

  • Solid understanding of IT concepts, applications, and QA methodologies.

  • Knowledge of testing approaches such as black box, white box, smoke, and unit testing.

  • Ability to measure test effectiveness, track progress, and report results transparently.

  • Experience with Jira and Confluence for test management and collaboration.

  • Exceptional communication and interpersonal skills.

  • Capacity to learn quickly and adapt to new testing methodologies.

  • Expertise in business processes and commitment to end-user perspective.

Pay Range: $73,900.00 - $98,500.00 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Skills Required

  • Bachelor’s degree in IT, Business, or equivalent experience
  • 2–5 years of IT quality assurance experience, including automated testing with third-party tools
  • Experience with Leapworks or other test automation tools
  • Experience with Agile/Scrum methodologies
  • Proficiency with Windows PC environments and mainframe CICS environments
  • Understanding of IT concepts, applications, and QA methodologies
  • Knowledge of black-box, white-box, smoke, and unit testing approaches
  • Ability to measure test effectiveness, track progress, and report results transparently
  • Experience with Jira and Confluence for test management and collaboration
  • Strong communication and interpersonal skills
  • Ability to learn quickly and adapt to new testing methodologies
  • Expertise in business processes and commitment to the end-user perspective

First American Title Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title.

  • Healthcare Strength Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable.
  • Retirement Support A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles.
  • Equity Value & Accessibility An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards.

First American Title Insights

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The Company
HQ: Santa Ana, CA
13,104 Employees
Year Founded: 1889

What We Do

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).

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