IT Provisioning Intern

Job Overview:

The IT Provisioning Intern plays a vital role in ensuring the smooth onboarding of new employees and supporting existing staff by preparing, configuring, and deploying IT equipment and software. You will support the lifecycle of IT assets, from receiving and setting up devices to updating inventory records. This position requires a detail-oriented individual with strong technical skills and a commitment to providing exceptional customer service.

Job Location:

MI, Ann Arbor Office

Job Responsibilities:

• Receive, unbox, and inspect new IT equipment (laptops, desktops, mobile devices)

• Configure and image devices according to established guidelines

• Install and configure necessary software applications

• Prepare and ship equipment to new hires or other departments

• Update asset tracking systems with accurate and up-to-date information

• Maintain a clean and organized work environment

• Document all procedures and activities accurately

• Comply with all company policies and procedures

Job Requirements:

• High school diploma or equivalent

• Minimum 2 years of experience in a related IT support role (or equivalent technical experience) or the completion of 2 years of IT-related college coursework

• Excellent understanding of computer hardware and software

• Experience with operating systems (Windows, macOS) preferred

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

• Excellent attention to detail and accuracy

• Ability to work autonomously and as part of a team

• Good communication and interpersonal skills

• Ability to move and hold equipment up to 25 lbs

To learn more about our organization and the exciting work we do, visit www.cambiumlearning.com 

Remote First Work Environment 

Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.

If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.

The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role.

As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).

We will provide reasonable accommodations for qualified individuals with disabilities.  You may request an accommodation during the recruiting process with your Talent Acquisition team member.