IT Project Manager

Posted 6 Days Ago
Be an Early Applicant
Jacksonville, FL
In-Office
Mid level
Other
The Role
The IT Project Manager coordinates and manages Mortgage-related projects, focusing on Salesforce enhancements and integrations while ensuring effective communication between business teams and IT.
Summary Generated by Built In
Job Summary & Responsibilities

SUMMARY OF POSITION:

The Project Manager role on our IT team is critical to managing the business teams we support through enhancements and integration projects, including Salesforce. This role focuses specifically on development and enhancement projects, requiring an understanding of mortgage technology products, functionality, and system integrations. You will be responsible for coordinating and managing multiple Mortgage-related projects while facilitating collaboration and successful delivery of solutions between the Business and the IT team. You will also engage with external vendors when needed. This role is responsible for managing and prioritizing the business backlog, managing DOMO reporting (or similar) reporting software to provide clear communication and visibility to leadership to ensure alignment on project progress, risks, and key milestones, and coordinating with our Scrum Master to drive work in alignment with Agile methodologies, ensuring the successful delivery of solutions that enhance our Business Owners' experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Project Management:
  • Lead the execution of small and large project.
    * Lead multiple high profile, complex, cross-functional projects simultaneously
    * Manages day-to-day operational aspects of a project and scope
    * Ensure all requirements are documented in detail and approved by clients prior to implementation
    * Act as a liaison between consultants, developers and clients to ensure effective project coordination
    * Collect, analyze and summarize information on project phases, tasks and timelines
    * Monitor and report all project updates in regard to business scope, timeline, and project issues.
    * Create, update and manage all project documentation in the appropriate systems
    * Navigate through and address difficult conversations with clients related to scope, and schedule
    * Prepares for engagement reviews and quality assurance procedures
    * Facilitate project scheduling and issue resolution
  • Change Control Board - Maintain the Change Control Project Board. Coordinate all aspects of Project, from submission, prioritization, QA and UAT testing, through scheduled deployment.
  • Documentation: Maintain accurate documentation of system configurations, procedures, and updates, facilitating knowledge sharing and compliance. Maintain log of system enhancement requests.
  • Collaboration: Work with other departments to identify technological needs and implement solutions that enhance operational efficiency. Conduct efficiency reviews of the current PM process to identify improvement opportunities.
  • Reporting: Develop and maintain reports in integrated software to accurately relay KPI's and strategic initiatives results. Report configurations, distribution methods, and updates.

EXPERIENCE, SKILLS, KNOWLEDGE

  • PMP certification, Salesforce certification, or relevant experience in the Mortgage industry project management of strategic implementations.
  • At least 3-5 years as a Project Manager working on Mortgage industry and Salesforce related projects.
  • Experience managing complex enhancement projects, coordinating cross-functional teams, and overseeing Encompass LOS and Salesforce system integrations.
  • Familiarity with Agile and Waterfall project management methodologies and experience using them on Salesforce related projects.
  • Familiarity with LOS tools, development processes, and integrations is required.
  • Familiarity with reporting systems -- Power BI, DOMO, etc.
  • Understanding of QA/testing processes, version control, and sandbox management.
  • Excellent problem-solving skills and attention to detail, with the ability to manage multiple tasks effectively.
  • Strong communication and interpersonal skills, with the ability to work collaboratively across departments.
  • Relevant certifications (e.g., Encompass Administrator, Software Developer Certs, etc.) are preferred.

PHYSICAL DEMANDS:

While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision.  The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies.

In addition, the employee is occasionally required to stand, walk, reach with their arms and hands, and to stoop, kneel or crouch. Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.

Note: This document describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job-related instructions and to perform any job-related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

Equal Opportunity EmployerCompensation & Benefits
Our benefits include: Health Insurance - Medical, Dental & Vision; Vacation & Holidays -- generous PTO & 11 holidays; 401(k) Savings Plan with company match, Employee Wellness and Employee Assistance Programs, Home Purchase Discount for Associates, Pet Insurance.

Top Skills

Domo
Power BI
Salesforce
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Jacksonville, FL
1,723 Employees

What We Do

Dream Finders Homes is a nationally recognized homebuilder, recently named 2025 Builder of the Year by Zonda Media. As the official homebuilder of the Jacksonville Jaguars, MiLB, and the PGA TOUR, we are proud to partner with organizations that align with our commitment to excellence and community.

We operate in 11 states and over 22 markets, with more than 225 unique communities across the country.
Current markets include:
Alabama, Arizona, Colorado, Florida, Georgia, Maryland, North Carolina, South Carolina, Tennessee, Texas, Virginia, and Washington, DC

At Dream Finders Homes, we believe in:
Integrity – We strive to be transparent throughout the homebuilding process to ensure your questions are answered.
Flexibility – We empower you to personalize your home with ease.
Buyer First – We are committed to exceptional customer service and innovative design.

We are also proud to support a wide range of philanthropic efforts in the communities we serve.
Find your dream home today at DreamFindersHomes.com.

Similar Jobs

Marsh McLennan Logo Marsh McLennan

Information Technology Project Manager

Fintech • HR Tech • Insurance • Consulting
In-Office
136 Locations
73K-127K Annually
In-Office
Fort Lauderdale, FL, USA
65K-65K
In-Office
Miami, FL, USA
In-Office
Tampa, FL, USA

Similar Companies Hiring

Cox Enterprises Thumbnail
Software • Other • Information Technology • Greentech • Cybersecurity • Cloud • Automotive
Atlanta, GA
50000 Employees
Voltage Park Thumbnail
Software • Other • Machine Learning • Infrastructure as a Service (IaaS) • Hardware • Cloud • Artificial Intelligence
San Francisco, CA
51 Employees
Compa Thumbnail
Software • Other • HR Tech • Business Intelligence • Artificial Intelligence
Irvine, CA
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account