IT Project Manager

Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region.

With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind. 

Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone. 

Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region. 

With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland. 

What You'll Do

• Lead and manage the Business Enablement Center of Excellence, fostering a culture of innovation and continuous improvement.
• Plan, execute, and deliver IT projects on time, within scope, and within budget.
• Collaborate with stakeholders to gather and analyze business requirements and translate them into practical, scalable, and cost-effective solutions.
• Collaborate with cross-functional teams to identify business needs and develop solutions using Generative AI.
• Ensure alignment of IT projects with business objectives and strategic goals.
• Develop and maintain project plans, schedules, and budgets.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Communicate project status, issues, and risks to stakeholders and senior management.
• Provide leadership and guidance to project teams, ensuring effective collaboration and performance.
• Manage the Center of Excellence team, including hiring, training, and performance management.
• Collaborate across the tech teams, including IT Operations, Enterprise Technology, and Information Security.
• Stay updated with the latest trends and advancements in Generative AI and IT project management.

What Are We Looking For

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5 years experience as an IT Project Manager, preferably in a Business Enablement or Center of Excellence environment.
• Strong knowledge of Generative AI technologies and their applications in business.
• Excellent project management skills, with a track record of successfully delivering complex IT projects.
• Strong leadership and team management abilities.
• Exceptional communication and interpersonal skills.
• Ability to think strategically and solve complex problems.
• Experience with the following tools is a plus:
• Power Platform (Power Apps, Power Automate)
• Copilot / Copilot Studio
• Microsoft Modern Workplace Stack
• PMP or similar project management certification is a plus.

Benefits 

- Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.

- Be involved in customized workshops run by the Kitopi Academy.

- Have the chance to work in an international, diverse, and inclusive environment.

- Become part of one of the most caring communities out there.

- Free and unlimited access to a nutritionist.

- No Dress Code! (T&C applies).

- The famous team activities and social events bursting with fun.Inclusive private health insurance.

- Up to 50% discount on Kitopi brands.

- Annual leave as per the company policy.

- Flexible working hours to support work-life balance.

Additionally, we offer:

- Wellness spaces designed for mothers inclusive for all.

- Monthly well-being programs to nurture your mental and physical health.

- Informative and empowering webinars to support your growth.

- Social Thursdays and Fridays across markets to gather and connect with colleagues.

Recruitment Process and Timeline 

First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better.

If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation.

Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.

So, what does it really mean to work at Kitopi? 

We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.

Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for. 

Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe this will help you deliver work you're proud of. 

Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.