The Role
Oversee ServiceNow SPM/ITSM implementation and sustainment teams supporting the Blue UAS digital platform. Responsibilities include managing software development lifecycle activities, monitoring Agile metrics, maintaining schedules and risk logs, coordinating technical dependencies, developing ServiceNow dashboards, evaluating technical submissions, and delivering executive status briefings. The role requires federal or DoW ServiceNow project experience, Agile or PMP certification, secure cloud knowledge, and an active or interim DoW clearance.
Summary Generated by Built In
IT Project Manager
ROLE
We need an experienced IT Project Manager at the Defense Contract Management Agency (DCMA). This role supports the software development lifecycle and modernization of the digital platform behind the Blue UAS Cleared List, the system used to review and approve drone technologies for DoW use. In this role, you will oversee ServiceNow SPM/ITSM implementation and sustainment teams, monitor sprint velocity and burn down charts, maintain the program IMS and RIDAC log within ServiceNow, and provide executive level status briefings to Government leadership. This is a full-time opportunity. We can offer a competitive salary, and a comprehensive benefits package.
Apply today!
RESPONSIBILITIES
BACKGROUND/REQUIRED EXPERIENCE
LOCATION
CLEARANCE
CLIENT
HOURS
EMPLOYMENT CLASSIFICATION
RELOCATION
COMPENSATION
West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.
Other Considerations: This position is W-2 only; no Corp-to-Corp or 1099 candidates. Relocation will not be offered. This position requires access to Department of Justice facilities and systems. As a condition of employment, selected candidates must complete and receive favorable adjudication from a federal government background investigation as required by the U.S. Department of Justice. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
ROLE
We need an experienced IT Project Manager at the Defense Contract Management Agency (DCMA). This role supports the software development lifecycle and modernization of the digital platform behind the Blue UAS Cleared List, the system used to review and approve drone technologies for DoW use. In this role, you will oversee ServiceNow SPM/ITSM implementation and sustainment teams, monitor sprint velocity and burn down charts, maintain the program IMS and RIDAC log within ServiceNow, and provide executive level status briefings to Government leadership. This is a full-time opportunity. We can offer a competitive salary, and a comprehensive benefits package.
Apply today!
RESPONSIBILITIES
- Oversees the software development lifecycle, web database engineering, and modernization of the digital Blue List platform
- Leverages ServiceNow's native project management tools to ensure implementation and sustainment teams execute on schedule, within scope, and in alignment with program requirements
- Serves as the Government's technical oversight and integration team, bridging the Government IT Program Manager and development and sustainment teams
- Monitors and evaluates daily progress, sprint velocity, and burn down charts of the implementation and sustainment teams
- Designs and maintains real time dashboards natively within ServiceNow SPM/ITSM to track implementation velocity, defect rates, and sustainment ticket resolution times
- Reviews, validates, and provides formally documented evaluations and independent recommendations to the Government PM for acceptance or rejection of technical submissions
- Coordinates schedules and technical dependencies between the implementation team, sustainment team, and external DoW/DoD partners
- Supports the CPM to consolidate, maintain, and manage the Government's IMS and program level RIDAC log natively within ServiceNow SPM
- Provides executive level weekly program status briefings, slide decks, and reports summarizing cross vendor execution, milestone risks, and resource utilization
- Ensures all personnel meet applicable qualifications and certification requirements outlined in DoDM 8140.03
BACKGROUND/REQUIRED EXPERIENCE
- Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a technical discipline
- At least five (5) years of experience in IT project management, PMO support, or IV&V for enterprise IT portfolios, including at least two (2) years specifically overseeing ServiceNow platform implementations within DoW or Federal programs
- Active Certified ScrumMaster (CSM), PMI Agile Certified Practitioner (PMI-ACP), or Project Management Professional (PMP) certification required
- Broad technical knowledge of DoW secure cloud infrastructure (AWS GovCloud or Microsoft Azure Government) at Impact Level 4 (IL-4) or higher, DevSecOps pipelines, and API driven platform architectures
- Demonstrated experience implementing and managing projects within ServiceNow SPM, ITSM, and Agile Development 2.0 modules
LOCATION
- San Diego, CA – DCMA Facility
CLEARANCE
- Active or interim DoW security clearance; favorably adjudicated Tier 3 background investigation required
- Must be a US Citizen
CLIENT
- Defense Contract Management Agency (DCMA), Unmanned Systems-Experimental (US-X) command
HOURS
- 40 hours per week
- 8 hours per day
EMPLOYMENT CLASSIFICATION
- Employment Classification Eligibility – W2
RELOCATION
- Not eligible for relocation benefits
COMPENSATION
- Salary range: $115,000 – $165,000
- Benefits: Benefits package includes options for health, dental, and vision insurance coverage; 401k contribution options. Full benefits brochure available for review.
West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.
Other Considerations: This position is W-2 only; no Corp-to-Corp or 1099 candidates. Relocation will not be offered. This position requires access to Department of Justice facilities and systems. As a condition of employment, selected candidates must complete and receive favorable adjudication from a federal government background investigation as required by the U.S. Department of Justice. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a technical discipline
- At least five years of experience in IT project management, PMO support, or IV&V for enterprise IT portfolios
- At least two years overseeing ServiceNow platform implementations within DoW or Federal programs
- Active Certified ScrumMaster, PMI Agile Certified Practitioner, or Project Management Professional certification
- Broad technical knowledge of DoW secure cloud infrastructure, including AWS GovCloud or Microsoft Azure Government at Impact Level 4 or higher
- Experience with DevSecOps pipelines and API-driven platform architectures
- Experience implementing and managing projects within ServiceNow SPM, ITSM, and Agile Development 2.0 modules
- Active or interim DoW security clearance with a favorably adjudicated Tier 3 background investigation
- United States citizenship
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The Company
What We Do
West 4th Strategy provides rapid response technology services to civilian, defense, and homeland security customers. We build and mobilize dynamic teams of qualified technologists who embody competence, professionalism, and a commitment to results. We excel at moving fast to find the right people to get the job done. And the best part of our technology teams? They make the government’s mission their mission. Our teams work with a sense of purpose to power the government. West 4th Strategy. Our work defines us.









