IT Project Manager - ServiceNow

Reposted 24 Days Ago
Be an Early Applicant
Kraków, Małopolskie, POL
In-Office
Senior level
Fintech • Information Technology • Logistics
The Role
The IT Project Manager will lead ServiceNow-related projects, manage budgets, resources, and timelines while collaborating with stakeholders and enhancing project processes within the PMO.
Summary Generated by Built In

Location:

Krakow, Lesser Poland, Poland

Job ID:

R0120404

Date Posted:

2026-03-20

Company Name:

HITACHI ENERGY SERVICES SP. Z O.O.

Profession (Job Category):

Project/Program Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity

Join the Service Integration Team as an experienced Project Management professional to support the growth and maturity of the Project Management Office (PMO), drive the development of project management processes and best practices, and deliver ServiceNow-related projects within the Service Integration Portfolio.

In this role, you will collaborate with cross-functional teams and stakeholders across various business units to manage projects that align with strategic objectives and organizational priorities.

How you will make an impact:

  • Lead end-to-end project delivery using both waterfall and agile methodologies.
  • Manage the projects, including planning, prioritization, resource allocation, budgeting, and timeline tracking.
  • Translate business requirements into actionable technical deliverables and maintain clear communication with all stakeholders.
  • Coordinate with internal and external suppliers contributing to project execution.
  • Identify, assess, and manage project risks and issues, including escalation handling.
  • Prepare and deliver project status reports and executive summaries.
  • Ensure compliance with Hitachi Energy’s delivery methodology, including project controls and gate model.
  • Monitor project budgets and forecasts, ensuring cost control and managing scope changes.
  • Design, implement, and continuously improve project management processes and standards within the PMO framework.
  • Promote and embed best practices in project and portfolio management across the organization.

Your background:

  • Minimum 5 years of professional experience in IT Project Management, including PMO-related activities.
  • Experience delivering ServiceNow projects is a strong advantage.
  • Excellent communication, facilitation, and stakeholder management skills.
  • Skilled in risk assessment and mitigation planning.
  • Comfortable working in a matrixed and geographically distributed organization.
  • Resilient in the face of ambiguity and change.
  • Familiarity with Agile frameworks (SCRUM, Kanban, SAFe); Agile certifications (e.g., PSM I, CSM) are a plus.
  • Understanding of Lean Six Sigma principles and the DMAIC cycle.
  • Solid knowledge of ITIL v3 and/or v4.
  • Strong command of project methodologies, including process design and reporting tools.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple concurrent projects in a dynamic environment.
  • PMP certification or equivalent is highly desirable.

More about us   

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.  

  

We can provide more information during the recruitment process.  

   
Are you ready for a new exciting challenge? Does the above description sound like you? Applications will be reviewed on an ongoing basis, so don’t delay – apply today!  

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

Skills Required

  • Minimum 5 years of professional experience in IT Project Management
  • Experience delivering ServiceNow projects
  • Excellent communication, facilitation, and stakeholder management skills
  • Familiarity with Agile frameworks; Agile certifications are a plus
  • PMP certification or equivalent is highly desirable
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The Company
33,676 Employees

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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