Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.
The Project Manager is responsible for supporting a large financial client in all aspects of the deployment of a Retail Branch update nationwide estate. The Project Manager will serve as the primary lead for the project, overseeing cross-functional vendor collaboration and ensuring seamless execution of network refreshes, hardware deployments, and site conversions across thousands of retail branches. This role demands high organizational agility, technical familiarity, and stakeholder engagement.
PRIMARY DUTIES:
Program Coordination
- Lead day-to-day coordination across vendors, engineering teams, and client stakeholders.
- Track workflow progress using tools like Excel, Jira, Monday.com and Smartsheet
- Ensure readiness for site conversions and maintain accurate status logs
Technical Oversight
- Assist in oversight of support activities involving routers, cellular devices, SD-WAN appliances, and switches
- Assist in oversight of circuit installations, testing, and turn-ups for broadband and DIA internet circuits
Vendor Management
- Act as liaison between field resources and network engineers
- Coordinate bridge technician support and ensure proper activation sequences
- Manage deliverables including before/after photos and cabling documentation
Communication & Reporting
- Provide regular updates to internal and external teams.
- Maintain clear documentation of site status, open items, and deployment milestones.
- Participate in intake meetings, sync calls, and deployment coordination sessions
COMPETENCIES:
- Strong focus on accuracy and attention to detail
- Strong knowledge of MS Office suite
- Excellent communication skills (verbal and written)
- Proficient time management skills; sense of urgency
- Basic skills in Monday.com or similar product (SmartSheet)
- Ability to track individual deployments across multiple branch locations in a single day
- Ability to work in a fast-paced environment and adapt process changes mid-stream
- Ability to work flexible hours and available afterhours/weekends if required to meet project completion dates
- Some designated observation/training shifts will be required as project kicks off
- Some evening on-call designated days/evening are required
REQUIRED EDUCATION & EXPERIENCE:
4-8 years’ experience in project management in technology and/or infrastructure programs Experience using PC in business environment including MS Office
PREFERRED EDUCATION & EXPERIENCE:
- Exposure to technology in the financial industry is a plus
- Exposure to Monday.com is a plus
- Familiarity with network equipment such as routers, switches, cellular devices
- Strong communication and stakeholder management skills
- PMP certification preferred by not required
EXPECTED HOURS OF WORK: This role requires flexibility. A majority of work will occur during normal business hours; however, after‑hours or on‑call work may be required at times to support customer operations. A fixed after‑hours schedule is not currently defined.
Salary: $100,000 - $125,000 depending upon experience
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Top Skills
What We Do
New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 14,500 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, the United Kingdom, APAC, and Europe.
New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government.
Solutions and Services:
• Collaboration & Unified Communications
• Data Networking
• Digital Transformation
• SecureBlu Security Services
• CloudBlu Cloud Services
• Physical Security & Life Safety
• Managed Services
• Professional Services
