Role ID: REF-TECH-PM-DXB-001
Location: Dubai, UAE
Employment Type: Full-time
About the Opportunity
An international technology consulting company is expanding its operations in Dubai and is seeking an experienced IT Project Manager to lead enterprise software implementation projects for clients across the UAE.
This role is ideal for professionals with a background in software delivery, ERP, CRM, Microsoft technologies, or digital transformation who enjoy managing client-facing projects from planning through successful implementation.
Key Responsibilities
Manage end-to-end delivery of enterprise software implementation projects.
Define project scope, timelines, budgets, resources, and deliverables.
Coordinate cross-functional technical teams using Agile and Scrum methodologies.
Act as the primary point of contact for clients throughout the project lifecycle.
Manage project risks, change requests, and stakeholder expectations.
Monitor project progress and ensure successful delivery within agreed timelines.
Prepare project documentation, status reports, and executive updates.
Drive continuous improvement across project delivery processes.
Essential Requirements
To be considered for this position, you should have:
Minimum 5 years of experience managing IT or enterprise software implementation projects.
Previous experience delivering client-facing technology projects.
Experience managing software development teams using Agile and Scrum.
Hands-on experience with Jira or similar project management tools.
Excellent stakeholder management and communication skills.
Professional level of written and spoken English.
Bachelor's degree in Information Technology, Computer Science, Business, or a related discipline.
Highly Desirable
Candidates with experience in one or more of the following will be highly regarded:
ERP implementation projects
Microsoft Dynamics 365
CRM platforms
Systems Integration
Digital Transformation
Microsoft Partner or IT Consulting environments
PMP, PRINCE2 or Scrum certification
Why Join?
Join an international technology consultancy during an exciting phase of regional expansion.
Deliver high-impact technology projects for enterprise clients.
Work alongside experienced consultants and technical teams.
Build a long-term career within a growing organisation.
Recruitment Process
Recruiter screening
Hiring Manager Interview
Technical / Panel Interview
Offer
Additional Information
Professional reference checks may be conducted for shortlisted candidates as part of the client's recruitment process.
Candidates must be willing to work from Dubai or relocate if based overseas.
Only applicants meeting the essential technical requirements will be contacted.
Skills Required
- Minimum 5 years managing IT or enterprise software implementation projects
- Previous experience delivering client-facing technology projects
- Experience managing software development teams using Agile and Scrum
- Hands-on experience with Jira or similar project management tools
- Excellent stakeholder management and communication skills
- Professional level of written and spoken English
- Bachelor's degree in Information Technology, Computer Science, Business, or related discipline
- ERP implementation project experience
- Experience with Microsoft Dynamics 365
- Experience with CRM platforms
- Systems integration experience
- Digital transformation experience
- Experience in Microsoft Partner or IT consulting environments
- PMP, PRINCE2 or Scrum certification
What We Do
REF Digital is a Montreal-based digital agency that helps businesses thrive in a digital-first economy. They specialize in designing and engineering bespoke e-commerce platforms, apps, and digital experiences engineered for lasting impact. Formed from the digital team of Groupe LG2, the agency combines strategy, technology, and design to help brands navigate the digital economy and propel their online presence to a new level.
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