IT Project Manager / Business Analyst

About Us:
The Jewish Federation of Detroit is the cornerstone of Jewish philanthropy and community engagement in Southeast Michigan. We are a community-driven organization committed to meeting the needs of the Jewish people and strengthening Jewish life—locally, in Israel, and around the world.
About the role:
The Jewish Federation of Detroit is strengthening delivery discipline across technology and business initiatives, with a growing focus on enterprise system implementation and transformation (e.g., CRM, ERP, data and reporting platforms).
The IT Project Manager / Business Analyst plays a critical role in ensuring projects—particularly enterprise system initiatives—are clearly defined, well-governed, and delivered with accountability.
This role sits at the intersection of project execution and business analysis. The Project Manager / Business Analyst will lead planning, coordination, and delivery of cross-functional enterprise initiatives, while translating business needs into clear requirements and actionable work plans.
This is a hands-on role focused on execution, clarity, and results—bringing structure and discipline to complex implementations that impact the broader organization.
Responsibilities: Project Management 

• Lead planning and execution of enterprise system implementations and enhancements (e.g., CRM, ERP, integrations, reporting platforms) from initiation through delivery
• Develop and maintain detailed project plans, timelines, milestones, and interdependencies across business and technical teams
• Drive coordination across internal stakeholders, external vendors, and implementation partners
• Facilitate project status meetings and provide clear communication on progress, risks, dependencies, and decisions
• Ensure scope, schedule, and resource expectations are defined, aligned, and actively managed
• Identify, escalate, and help resolve risks and issues with recommended options and trade-offs

Business Analysis & Requirements

• Partner with business stakeholders to understand needs, pain points, and objectives—particularly in the context of process transformation enabled by enterprise systems
• Document clear business and functional requirements to support system configuration, integration, and reporting
• Translate business needs into user stories, workflows, data requirements, and process definitions
• Support gap analysis between current state and future state system capabilities
• Validate requirements through stakeholder review and formal sign-off
• Ensure solutions align with business goals, operational realities, and system capabilities

Delivery Discipline & Governance

• Establish and follow standard project management practices and documentation
• Support intake, prioritization, and sequencing of work
• Maintain project artifacts (charters, plans, requirements, status reports)
• Promote accountability, ownership, and decision clarity across teams

Cross-Functional Collaboration

• Serve as a trusted partner to IT, Finance, Marketing, HR, and Operations
• Coordinate across vendors, consultants, and internal teams
• Ensure communication is timely, accurate, and audience-appropriate

Required Qualifications:

• Bachelor’s degree in business, Information Systems, Project Management, or a related field
• 5+ years of experience in project management, business analysis, or related roles
• Demonstrated experience supporting or leading enterprise system implementations (e.g., CRM, ERP, data/reporting platforms)
• Strong ability to document requirements, workflows, and business processes
• Experience working across cross-functional teams and managing multiple stakeholders
• Excellent communication, organization, and problem-solving skills
• Ability to manage multiple priorities and deliver in a structured, deadline-driven environment