IT Project Manager 2

** This role is not eligible for sponsorship AND is four days hybrid at our N. Scottsdale office **

Who are we looking for?

Choice Hotels has an exciting new opportunity as our Project Manager 2 in the SkyTouch Technology division. SkyTouch Technology, is an independently operated division of Choice Hotels that provides the most widely used cloud-based (SaaS) hotel property management system. As a key member of our SkyTouch Technology division, you will be accountable for the end-to-end delivery of complex software engineering initiatives, partnering with Engineering, Product, Architecture, and Infrastructure teams to turn plans into shipped solutions. This role is designed for a project manager who takes ownership of delivery outcomes, brings clarity to complexity, and drives work from early planning through production release.

Are you a delivery-owning software project manager who thrives in complex environments, proactively manages risk and dependencies, and drives outcomes across multiple teams? The #SkysTheLimit when you #MakeItYourChoice! We encourage you to apply today!

Your Responsibilities

This role is designed for a project manager who takes ownership of delivery outcomes and brings structure, clarity, and accountability to complex software initiatives.

• Own delivery of multiple concurrent software engineering projects, balancing scope, schedule, risk, and dependencies to meet delivery commitments
• Develop and maintain integrated project plans, schedules, risk registers, and dependency maps
• Drive execution across engineering and cross-functional teams, resolving issues and trade-offs to meet delivery commitments
• Proactively identify, manage, and escalate risks, issues, and cross-team dependencies
• Hold teams accountable to scope, schedule, and quality commitments while partnering effectively with engineering leadership
• Coordinate delivery across Product, Engineering, Architecture, Infrastructure, and external vendors
• Provide clear, data-driven project status reporting to senior leadership and stakeholders, highlighting risks, dependencies, and delivery health
• Use delivery tooling (e.g., Jira, Confluence, Smartsheet) to provide actionable visibility into project health, risks, and progress
• Leverage automation and emerging AI-enabled tools to improve planning, forecasting, and delivery visibility
• Continuously improve delivery practices, reporting standards, and execution processes
• Apply flow-based delivery metrics to manage work in progress, identify bottlenecks, and improve predictability across software initiatives

Your Experience, Skills & Competencies

This role requires a combination of strong project management discipline, practical software delivery experience, and the judgment needed to drive results in complex environments.

• Bachelor's degree in related field required or equivalent experience
• PMP Certification required
• 3–5 years of project management experience delivering software engineering projects
• Demonstrated experience managing SDLC-driven initiatives with multiple interdependent workstreams
• Strong command of project management fundamentals, including scope, schedule, cost, risk, and quality management
• Advanced experience using Atlassian tools (Jira and Confluence) for delivery tracking, reporting, and execution transparency
• Experience using Smartsheet or similar tools for integrated project planning and cross-team dependency tracking (preferred)
• Experience delivering SaaS or cloud-based software products (preferred)
• Experience applying AI-enabled tools or automation to improve project planning, execution, or reporting (preferred)
• Strong written and verbal communication skills, including executive-level reporting
• Demonstrates key competencies to include:
• Ensures Accountability – Holds self and others accountable for meeting commitments, follows through on delivery expectations, and takes ownership of outcomes
• Drives Results – Consistently achieves delivery results, persists through obstacles, and pushes self and others to meet commitments under pressure
• Nimble Learning – Learns quickly in new situations, adapts to changing delivery needs, and applies new tools and approaches to improve outcomes
• Experience using flow-based metrics and forecasting techniques (e.g., cycle time, throughput, WIP, aging work in progress) to manage delivery and predict outcomes
• Use probabilistic forecasting (e.g., Monte Carlo simulations) to support delivery planning and stakeholder communication

Your Team

This is an individual contributor role that will report to the Manager of Agile Practice. You will have 7 peer teammates and collaborate with cross functional departments on a regular basis.

**This role is not eligible for sponsorship**

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.  

Choice’s Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver