IT Project Coordinator

DEPARTMENT: Information Technology (IT)

ROLE TYPE: Full-time, exempt

JOB OVERVIEW:

The Project Coordinator role is integral to the project team and the Information Technology (IT) department as a whole. This individual will be responsible for the successful completion of projects varying in scope and complexity. The role is responsible for organizing, documenting, and controlling project and change-related activities in all areas of the IT department. The Project Coordinator will also oversee the gathering of business requirements from business team resources and ensure their effective transfer to technical teams. They will document project scope with technical teams according to business requirements and present scope agreements to business and IT stakeholders for approval. The Coordinator will work with technical leaders to ensure compliance with development and project methodologies throughout the project lifecycle. They will work with technical and business team members to guarantee effective delivery of products and services through effective testing against business requirements. The Project Coordinator will oversee technical resources to ensure project outcomes conform to quality and budgetary requirements. They will also need to maintain appropriate relationships with business team resources and stakeholders.

Reports to: Director of IT Project Office

SCHEDULE: Typical work hours are Monday through Friday, 8:30 AM-5:00 PM. May be required to work some evenings and Saturdays during peak periods.

LOCATION: Work is primarily performed at 1500 Market Street, Philadelphia, PA.

RESPONSIBILITIES:

• Attend client meetings and assist with the determination of project requirements.
• Prepare scope documentation according to PHMC’s change management procedures.
• Prepare project organization and communication plans.
• Participate in a variety of meetings as necessary and distribute meeting minutes to all project team members and other project stakeholders.
• Track the progress of projects based on PHMC’s project methodology.
• Use project management tools to create project plans, monitor status, and document other relevant information.
• Effectively and accurately communicate relevant project information to IT leadership.
• Perform initial review of contractor quotations against business requirements to ensure budget alignment and present to business and IT stakeholders for approval.
• Track and manage change requests, emergency changes, and bug fixes, according to change management procedures.
• Prepare project sign-off documentation for execution by business stakeholders.
• Participate in project team initiatives and communicate ideas for improving project and department processes.
• Keep IT leadership informed about project and non-project issues that arise that may impact business operations and relationships.

SKILLS:

• Developing knowledge of project management principles, concepts, and practices
• Knowledge of the appropriate life cycle used for the development of new systems and enhancements to existing systems
• Knowledge of IS concepts and basic operating principles of communication/information systems
• General knowledge of personal computers and software use
• Ability to gather and analyze facts, draw conclusions, define challenges, and suggest solutions
• Ability to communicate effectively: build consensus, facilitate working sessions, and negotiate solutions/alternatives
• Ability to prepare detailed written instructions and documentation
• Ability to maintain records, prepare reports, and conduct correspondence related to projects
• Ability to maintain favorable customer relations and perform issue resolution
• Ability to coordinate the work of others
• Ability to set priorities and assign work to other professionals
• Proven ability to work effectively both independently and in a team-based environment
• Demonstrated willingness to be flexible and adaptable to changing priorities
• Strong multi-tasking and organizational skills

QUALIFICATIONS:

• Associate or bachelor’s degree from an accredited college or university required
• Minimum of five years of professional experience in coordinating the implementation of IT technical tools to solve business needs
• Preferred: Actively working on a Project Management Professional (PMP) certification

SALARY GRADE: 21

PHMC is an Equal Opportunity and E-Verify Employer.

Qualifications Skills Preferred Organized Advanced Customer Service Advanced Project Management Intermediate Behaviors Preferred Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Leader: Inspires teammates to follow them Education Required Associate or better. Preferred Bachelors or better. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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