The IT Program Manager is responsible for managing complex IT programs, coordinating projects, and overseeing the implementation of technological solutions in alignment with the organization’s strategy. This position requires the ability to combine technical expertise with team management and business communication skills.
What will you be doing?
- Lead and manage complex IT programs consisting of multiple interrelated projects and cross-functional teams to deliver strategic business outcomes
- Develop and oversee program schedules, budgets, implementation plans, and financial forecasts, ensuring efficient execution and value realization
- Provide leadership, coaching, and performance management to Project Managers and program teams, serving as the primary escalation point for resolving complex issues
- Identify, assess, and mitigate program-level risks, dependencies, and resource conflicts, implementing corrective actions as needed
- Collaborate closely with internal stakeholders, IT Business Relationship Managers, and external vendors to ensure alignment with business priorities and successful delivery of project portfolios
- Drive change management activities across the program to ensure effective adoption of new technologies, processes, and ways of working
- Communicate program progress, risks, and successes through executive-level reporting, presentations, and documentation, ensuring compliance with company strategy and industry standards
What will you need to be successful?
- Bachelor’s or Master’s degree in a technical, business, or related field, or equivalent practical experience
- At least 7 years of proven experience managing complex IT programs or large-scale IT projects in a structured environment
- Strong working knowledge of project and program management methodologies, such as Agile, Scrum, PRINCE2, and PMI standards
- Demonstrated ability to manage program budgets, schedules, risks, and dependencies while delivering measurable business value
- Experience leading cross-functional, multicultural teams and collaborating effectively within an international environment
- Advanced English proficiency with excellent communication, presentation, problem-solving, and decision-making skills, including the ability to perform under time pressure
You. Unlimited.
We believe in creating the greatest good for society. Our Strongest investments are in our people and patients we serve.
Inclusion & Belonging: Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about our Employee Inclusion Groups on our website
Your Future: Generous annual bonus, life insurance, Save As You Earn share options.
Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
Your Wellbeing: Private Health and Dental plans, multisport card/my benefit platform and much more.
Flexibility: Hybrid Working Model (For most professional roles).
Training: Hands-On, Team-Customised, Mentorship, subsidies for language classes, certifications and postgraduate studies
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Skills Required
- Bachelor's or Master's degree in a technical, business, or related field
- At least 7 years of proven experience managing complex IT programs
- Strong working knowledge of project and program management methodologies
- Experience leading cross-functional teams
- Advanced English proficiency with excellent communication and problem-solving skills
What We Do
Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude, we work together to win.. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited. Please note: not all products referred to may be approved for use or available in all markets.
