IT Program Manager

Posted Yesterday
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Atlanta, GA, USA
In-Office
Senior level
Legal Tech
The Role
Lead and develop the Project Management team, oversee delivery across a portfolio of technology projects, enforce PMO governance and best practices, manage resource planning and portfolio reporting, support strategic planning and budgeting, and drive continuous improvement and stakeholder engagement.
Summary Generated by Built In

(Atlanta, Full-time, Hybrid)

Fisher Phillips, a premier international labor and employment law firm is seeking an experienced IT Program Manager to lead the successful delivery of strategic technology initiatives across the firm. In this leadership role, you will provide direct leadership to the Project Management team, oversee delivery across a portfolio of projects, and partner with stakeholders throughout the organization to ensure successful execution aligned with business objectives.

Position Summary

The IT Program Manager will serve as the operational leader of the Project Management team, responsible for driving delivery excellence, fostering accountability, developing Project Managers, and ensuring consistent execution across the project portfolio. This role provides day-to-day leadership, coaching, mentorship, and support for Project Managers while maintaining visibility into project health, resource capacity, risks, and delivery outcomes.

The IT Project Manager will partner closely with the Director of IT Projects, the IT Program Manager supports portfolio management, resource planning, and PMO operations. The role also works closely with the PMO Governance function to implement and operationalize project management standards, methodologies, and best practices, ensuring consistent adoption, training, and execution across the delivery team.

Key Responsibilities

People & Delivery Leadership

  • Lead, coach, and develop the Project Management team.
  • Manage workloads, priorities, and resource assignments across Project Managers.
  • Drive accountability for project execution, risks, and delivery outcomes.
  • Support recruiting, onboarding, and professional development efforts.
  • Foster a culture of collaboration, ownership, and continuous improvement.

PMO Governance & Best Practices

  • Partner with the PMO Governance team to implement standards, methodologies, and delivery practices.
  • Ensure Project Managers adhere to established governance and reporting requirements.
  • Support training, adoption, and continuous improvement of PMO processes and tools.
  • Promote consistency, quality, and accountability across project delivery.

Program & Portfolio Management

  • Oversee delivery across a portfolio of technology projects and initiatives.
  • Monitor project health, resource capacity, priorities, and risks.
  • Maintain accurate project and portfolio information for leadership visibility.
  • Support portfolio planning, prioritization, and resource management activities.
  • Provide reporting and insights to support decision-making as needed.

Strategic & Operational Support

  • Assist the Director of IT Projects with PMO operations and strategic initiatives.
  • Support annual planning, budgeting, and forecasting activities.
  • Identify opportunities to improve delivery effectiveness and resource utilization.
  • Contribute to the ongoing growth and maturity of the PMO.

Requirements

  • Bachelor’s degree in Information Technology, Business Administration, or related field.
  • 8+ years of experience leading complex technology projects and programs.
  • 3+ years of experience leading Project Managers, delivery teams, or equivalent leadership roles.
  • Proven success delivering cross-functional initiatives and strategic technology implementations.
  • Strong understanding of project management, resource planning, governance, and PMO best practices.
  • Experience working with executive leadership and business stakeholders.

Preferred Skills

  • PMP certification strongly preferred.
  • Experience leading project delivery teams or PMOs.
  • Experience with Organizational Change Management and training initiatives.
  • Experience with resource planning and portfolio management tools.
  • Experience with Atlassian products (Jira, Confluence, Structure, etc.).
  • Experience with Business Process Improvement or Business Process Re-engineering initiatives.
  • Experience within legal, professional services, or other highly regulated environments.
  • Experience with managing vendors and third-party technology implementations.

Why Join Us

At Fisher Phillips, we recognize that exceptional talent is the foundation of our success, enabling us to deliver outstanding service to both our internal and external clients. Joining our team means collaborating in a professional yet dynamic environment that leverages cutting-edge technology. Our leadership is committed to fostering your professional growth and providing opportunities to challenge yourself in meaningful ways.

We believe in rewarding talent with more than just a competitive salary. Our comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with profit sharing, generous paid time off, and holidays.

Your well-being is our priority. We offer 24/7 telehealth services, a variety of wellness programs, and additional optional benefits designed to support your unique lifestyle. At Fisher Phillips, you’ll find a workplace that values your health, happiness, and continued professional development. To learn more about our firm, visit us at www.fisherphillips.com.

Equal Opportunity Employer

Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.

The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.

Relocation costs are not covered. We are only accepting direct applicants; third-party recruiters or agencies will not be considered. No phone inquiries, please.

Skills Required

  • Bachelor's degree in Information Technology, Business Administration, or related field
  • 8+ years of experience leading complex technology projects and programs
  • 3+ years of experience leading Project Managers, delivery teams, or equivalent leadership roles
  • Proven success delivering cross-functional initiatives and strategic technology implementations
  • Strong understanding of project management, resource planning, governance, and PMO best practices
  • Experience working with executive leadership and business stakeholders
  • PMP certification
  • Experience with Organizational Change Management and training initiatives
  • Experience with resource planning and portfolio management tools
  • Experience with Atlassian products (Jira, Confluence, Structure)
  • Experience with Business Process Improvement or Re-engineering initiatives
  • Experience within legal, professional services, or other highly regulated environments
  • Experience managing vendors and third-party technology implementations
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The Company
HQ: Atlanta, GA
1,142 Employees
Year Founded: 1943

What We Do

The attorneys at Fisher Phillips are committed to providing value to our clients. We do one thing - represent employers in labor and employment matters. Our clients know their legal problems will be treated as business problems and that we strive to help them avoid legal problems. We believe the lawsuit that’s never filed is a better win for a client than a costly defense verdict. Although skilled and tenacious advocates, our attorneys recognize that the most aggressive and expensive approach may not always be the best solution to a client's problem. We seek to identify the client's primary business objective, design a solution to fit the objective, and implement that solution in the most efficient manner possible. By performing compliance audits, providing the right policies, procedures and training, and offering thoughtful advice and counsel, we assist clients in preventing employee claims and lawsuits, government investigations, and union organizing activity. We’re in the client service business and know that many labor and employment problems arise without much warning and require an immediate response. We meet deadlines and provide plenty of advance time where client review of documents is needed. And we communicate with our clients in plain English. Founded in Atlanta, we're national with 37 offices and more than 500 attorneys. Our attorneys practice before state and federal courts and administrative agencies in virtually every state.

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