By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
Pay Range:
$100,800.00 - $165,600.00We are seeking an experienced Program Manager to lead and evolve our digital commerce ecosystem, including punchout integrations, eCommerce platforms, distributor ordering, and end-to-end order experience. This role is responsible for driving strategy, execution, and continuous improvement across customer-facing purchasing channels, ensuring a seamless, scalable, and high-performing commerce experience.
This role works in close partnership with the Channel Management function as a key stakeholder, ensuring alignment between commerce platform capabilities and channel strategy, particularly as it relates to eMarketplaces, channel partner platforms, and customer purchasing ecosystems.
The ideal candidate brings deep expertise in eCommerce and B2B order workflows, paired with a strong understanding of technical architecture, integrations, and enterprise systems, and experience working within or adjacent to the life sciences industry.
Key Responsibilities
Program Leadership & Strategy
Lead the end-to-end commerce and ordering program, including punchout, direct eCommerce, and distributor order channels
Lead initiatives to enrich product data and enhance content delivery mechanisms to ensure consistency and scalability across commerce channels
Define and drive the multi-year roadmap aligned to business growth, customer experience, and operational efficiency goals
Partner with stakeholders & executives (including Channel Management, Sales, Marketing, and IT Leadership) to prioritize initiatives using value, risk, and customer impact frameworks
Collaborate with Channel Management, which defines and drives the strategy for the use of eMarketplaces and similar partner platforms (including those that house product data and/or support punchout integrations within customer purchasing workflows), to ensure platform execution aligns with channel intent and customer buying behaviors
Establish clear program governance, reporting, and communication cadence
eCommerce & Order Experience Ownership
Drive improvements in distributor ordering processes, including bulk uploads, integrations, and automation
Identify and resolve friction points across the Find, Decide, Buy journey
Partner with channel management to ensure accurate, complete, and optimized product data is effectively delivered across all commerce channels, recognizing product data as a critical driver of conversion and customer experience
Ensure commerce and ordering capabilities support Channel Management–led marketplace and partner platform strategies, including requirements for content syndication, punchout enablement, and customer-specific purchasing flows
Technical & Systems Integrations
Partner with IT, ERP, and external vendors to ensure seamless integration across:
eCommerce platform (e.g., Drupal Commerce or similar)
ERP systems (e.g., D365, AX)
CRM (e.g., Salesforce)
Support integrations that enable participation in eMarketplaces, customer procurement systems, and third-party platforms, in alignment with Channel Management strategy
Translate business needs into clear technical requirements and scalable solutions
Ensure solutions are designed for performance, reliability, and global scalability
Execution & Delivery
Lead cross-functional teams (IT, Channel Mgmt, Marketing, CX, Finance, Sales) to deliver initiatives on time and within scope
Drive structured program execution including milestones, risks, dependencies, and release planning
Oversee testing, validation, and launch readiness, particularly for high-impact commerce releases
Ensure strong change management and stakeholder alignment
Performance & Continuous Improvement
Define and track key metrics
Use data and customer insights to continuously optimize the experience
Identify and implement opportunities for automation and operational efficiency
Partner with Channel Management and commercial stakeholders to assess performance and effectiveness of eMarketplace and punchout-enabled channels and identify opportunities for refinement
Qualifications
Required
Requires a High School diploma, certification or equivalent and 10+ years of relevant experience; or an Associate degree with 8-10 years of relevant experience; or a Bachelor’s degree with 5-8 years of relevant experience.
Proven experience managing B2B commerce ecosystems, including punchout and distributor channels
Strong understanding of order management workflows, pricing, and customer-specific commerce scenarios
Experience working with enterprise systems and integrations (ERP, CRM, eCommerce platforms)
Demonstrated ability to lead cross-functional programs in complex environments
Strong analytical, problem-solving, and communication skills
Preferred
Experience in life sciences, biotech, or regulated industries
Familiarity with platforms such as Drupal Commerce, Salesforce, D365/AX, or similar ecosystems
Experience with global commerce considerations (VAT, multi-entity, regional differences)
Understanding of search, product data, and catalog management in a scientific product context
Key Competencies
Strategic thinking with strong execution discipline
Ability to translate between business needs and technical solutions
Customer-centric mindset with a focus on reducing friction
Strong stakeholder management and influence at all levels
Ability to partner with cross-functional teams to align technology execution with channel and go-to-market strategy
Data-driven decision making
Why Join Bio-Techne:
- We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
- We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
- We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
- We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
- We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
- We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
Bio-Techne is an E-Verify Employer in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
Skills Required
- High School diploma, certification, or equivalent with 10+ years of relevant experience, or Associate degree with 8-10 years, or Bachelor's degree with 5-8 years.
- Proven experience managing B2B commerce ecosystems, including punchout and distributor channels
- Strong understanding of order management workflows, pricing, and customer-specific commerce scenarios
- Experience working with enterprise systems and integrations (ERP, CRM, eCommerce platforms)
- Demonstrated ability to lead cross-functional programs in complex environments
Bio-Techne Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bio-Techne and has not been reviewed or approved by Bio-Techne.
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Healthcare Strength — Medical and dental coverage are often regarded as strong, with core health benefits broadly available across U.S. roles. Day-one eligibility and comprehensive options are described as a relative bright spot even when pay sentiment is mixed.
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Leave & Time Off Breadth — PTO, paid holidays, paid parental leave, and volunteer time are emphasized alongside flexible scheduling. Work-life balance elements are seen as strengths relative to base-pay concerns.
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Strong & Reliable Incentives — Quarterly or semi-annual bonuses and eligibility for annual cash incentives add meaningful upside for many salaried roles. Structured plans such as a Management Incentive Plan reinforce predictability of variable pay.
Bio-Techne Insights
What We Do
Bio-Techne Corporation (NASDAQ: TECH) is a leading developer and manufacturer of high-quality purified proteins and reagent solutions - notably cytokines and growth factors, antibodies, immunoassays, biologically active small molecule compounds, tissue culture reagents, and cell and gene therapy workflow solutions including T-Cell activation technologies. Bio-Techne’s portfolio also includes protein analysis solutions, sold under the ProteinSimple brand name, that offer researchers efficient and streamlined options for automated Western blot and multiplexed ELISA workflow. These reagent and protein analysis solutions are sold to biomedical researchers, as well as clinical research laboratories, and constitute the Protein Sciences Segment. Bio-Techne also develops and manufactures diagnostic products including FDA-regulated controls, calibrators, blood gas and clinical chemistry controls, and other reagents for OEM and clinical customers. Bio-Techne’s genomic tools include advanced tissue-based in situ hybridization assays (ISH) for research and clinical use, sold under the ACD brand, as well as a portfolio of clinical molecular diagnostic oncology assays including the ExoDx®Prostate (IntelliScore) test (EPI) for prostate cancer diagnosis. These diagnostic and genomic products comprise Bio-Techne’s Diagnostics and Genomics Segment. Bio-Techne products are integral components of scientific investigations into biological processes and molecular diagnostics, revealing the nature, diagnosis, etiology and progression of specific diseases. They aid in drug discovery efforts and provide the means for accurate clinical tests and diagnoses. With thousands of products in its portfolio, Bio-Techne generated approximately $714 million in net sales in fiscal 2019 and has over 2,200 employees worldwide.
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