Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing.
Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.
Scope of RoleWe are looking for an accomplished and meticulous IT Procedure Writer to join our team on a contract basis. Reporting to our Global Head of IT, you will be responsible for developing, documenting, and refining IT procedures following ISO27001:2022 standards.
We ask that you have a substantial understanding of information security protocols and excellent technical writing skills to meet project deadlines.
You will be located in our London HQ, on a hybrid work schedule on a 6 month, full-time contract.
As an IT Procedures Writer, you will:Develop IT Procedures
- Write and document IT procedures that comply with ISO27001 standards.
- Ensure all procedures are clear, and easily understood by IT\end-users.
- Collaborate with IT and security teams to gather necessary information and insights.
Review/ Update Existing Procedures
- Conduct in-depth reviews of existing IT procedures to ensure compliance with ISO27001.
- Identify areas for improvement and update procedures accordingly.
- Ensure all documentation is up-to-date and reflect current best practices and regulatory requirements.
Ensure Compliance
- Work with the ITRS Security Manager to ensure all IT procedures align with ISO27001:2022 standards.
- Review audit findings and assessments to verify compliance.
- Provide recommendations for continuous improvement in compliance and security measures.
- 3-5 years of experience in technical writing, within IT domain.
- Experience with ISO27001:2022 standards and documentation.
- Experience with information security principles and best practices.
- Proficiency in technical writing and documentation tools.
- Familiarity with IT governance frameworks and compliance standards.
ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.
We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
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What We Do
ITRS drives unified, intelligent monitoring to create competitive advantage from IT performance. The ITRS monitoring platform gives customers actionable intelligence from their IT. It enables users to identify, rectify, and actively prevent IT failures from happening - now and in the future – and drive better business performance from the outcomes. By monitoring on-premises, cloud or hybrid IT estates, ITRS users can improve operational resilience for compliance and business continuity purposes. Other benefits include cost efficiencies, increased flexibility of their IT environments and improved customer experience. With deep monitoring capabilities for legacy technologies, dynamic cloud environments and service-based architectures, ITRS serves more than 4,500 clients worldwide.
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