IT/OT Senior Lab Specialist

Posted 6 Days Ago
Be an Early Applicant
Durham, NC, USA
In-Office
109K-202K Annually
Senior level
Biotech • Pharmaceutical
The Role
Leads the design, implementation, maintenance, compliance, and lifecycle management of computerized laboratory systems across GMP and non-GMP environments. Responsibilities include instrument connectivity, vendor coordination, work orders, inspections, CAPA, change controls, documentation, SOPs, investigations, technical issue resolution, and continuous improvement. The role partners with Quality and business stakeholders, supports 24x7 site operations, and participates in rotating on-call coverage.
Summary Generated by Built In

Job Description Summary

Join Novartis and play a critical role in enabling cutting-edge laboratory operations that help bring innovative medicines to patients. As an IT/OT Senior Lab Specialist, you will lead the strategy, implementation, and lifecycle management of computerized laboratory systems across GMP and non-GMP environments, ensuring reliability, compliance, and operational excellence. This is an opportunity to work at the intersection of technology, quality, and science, partnering with cross-functional teams to optimize lab performance, drive continuous improvement, and support a highly regulated manufacturing and development environment where your expertise will directly impact business success and patient outcomes.


 

Job Description

Key Responsibilities:

  • Lead design, configuration, installation, and maintenance of lab instrumentation/equipment software and associated hardware; including interacting with other teams as necessary, e.g., process engineering.
  • Ensure lab instruments/equipment maintain high availability for lab owners. Work closely with vendors to ensure appropriate instrument/equipment architectures and connectivity are designed and implemented.
  • Manage work order execution to ensure on-time completion of all required maintenance related activities on lab equipment (e.g, user reviews, audit trail reviews).
  • Participate as an SME in health authority and internal inspections ensuring full compliance with applicable procedures.
  • Track and drive to on-time completion of corrective and preventive actions (CAPA), including escalation of issues related to closure of CAPA, as appropriate. Lead lab instrument change controls per applicable procedures.
  • Prepare, review, approve, archive GxP and non-GxP instrument/equipment documentation, e.g., User Requirements (URS), Functional Specification (FS) and Detail Design Specifications (DDS/HDS/SDS).
  • Lead discussions with internal business partners on priorities, timelines and transparent sharing of information.
  • Support operational excellence and continuous improvement. Partner with Quality to ensure a quality and compliant lab environment. Problem solve technical related issues impacting lab operations.
  • Create and update procedures to drive operational efficiency and compliance. Implement and revise SOPs to conform with standards and policies. Support investigations of non-conformances related computerized systems.
  • Participate as active IT/OT team member providing support to other functions as necessary. Support 24x7 site-based operations including rotating on-call responsibilities.

Essential Requirement:

  • B.S. degree in Engineering, Computer Science, IT or related technical field.
  • 8 years' work experience in pharmaceutical or biopharmaceutical-based lab operations, or equivalent work experience (12 years) in pharmaceutical or biopharmaceutical-based lab operations.
  • Excellent oral and written communication skills.
  • Experience leading teams installing, configuring and maintaining lab systems in a GMP environment.
  • Experience implementing computerized system in a corporate network environment.
  • Knowledge of FDA regulations particularly 21 CFR part 11 and GMP systems.
  • Knowledge of Quality by Design, six-sigma, and operational excellence tools in creating efficient and high quality processes and end products.
  • Experience working with and leading 3rd parties (both in-sourcing and outsourcing).

Desirable Requirement:

  • Ability to support contingency plans and logically work through complex issues in a pressure filled atmosphere.
  • Provide technical support on computerized system lab instrument issues when driving towards issue resolution. Up to 10% travel may be required.

Novartis Compensation and Benefit Summary:

The salary for this position is expected to range between $108,500 and $201,500.00 annually.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

#LI-Onsite

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
https://www.novartis.com/careers/careers-research/notice-all-applicants-us-job-openings

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. 

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.


 

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. 


 

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.


 

Salary Range

$108,500.00 - $201,500.00


 

Skills Desired

Business Continuity, Cost Management, Decision Making, Operational Excellence, Problem Solving, Project Management, Quality Compliance, Risk Management, Stakeholder Management, Vendor Management

Skills Required

  • Bachelor of Science degree in Engineering, Computer Science, Information Technology, or a related technical field
  • Eight years of experience in pharmaceutical or biopharmaceutical laboratory operations, or equivalent experience of twelve years
  • Excellent oral and written communication skills
  • Experience leading teams installing, configuring, and maintaining laboratory systems in a GMP environment
  • Experience implementing computerized systems in a corporate network environment
  • Knowledge of FDA regulations, particularly 21 CFR Part 11 and GMP systems
  • Knowledge of Quality by Design, Six Sigma, and operational excellence tools
  • Experience working with and leading third parties, including insourced and outsourced providers
  • Ability to support contingency plans and work through complex issues under pressure
  • Ability to provide technical support for computerized laboratory instrument issues

Novartis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.

  • Healthcare Strength Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
  • Retirement Support Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
  • Parental & Family Support Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.

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The Company
HQ: Basel
110,000 Employees
Year Founded: 1996

What We Do

Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.

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