Internship: 6 months
Location: Paris (on-site)
Role OverviewYou will support daily IT operations with a strong focus on hardware and workplace IT. This includes end-user devices, IT stock management, and maintenance of office equipment such as video conferencing rooms.
You will contribute to the IT team’s activities and learn how to operate IT in a fast-growing international environment. This role is hands-on and focused on execution, with opportunities to progressively contribute to improvements and automation.
ResponsibilitiesEnd-User SupportProvide first-line support for hardware, workplace IT and basic laptop software issues
Troubleshoot laptops, peripherals and common user problems
Assist employees with day-to-day IT needs in the office
Contribute to onboarding and offboarding processes (device preparation, user assistance)
Manage IT equipment lifecycle (preparation, wipe, cleaning, recycling, resale)
Track and maintain accurate inventory of devicesOrganize stock and ensure devices are ready to use
Support procurement and logistics when needed
Contribute to the administration of the MDM solution (JumpCloud)
Organize and build device groups and policies
Perform daily MDM tasks (enrollment, checks, basic troubleshooting, reporting)
Help maintain and improve device configuration standards
Maintain and support meeting room equipment (video conferencing, cabling, screens, audio)
Troubleshoot meeting room issues (connectivity, audio/video)
Ensure office IT setup is functional (desks, printers, basic network access)
Contribute to improving IT processes and user experience
Document simple procedures, configuration and user guides
Help maintain application installation scripts
Contribute to small automation tasks (based on your technical level)
Support the rollout of new IT tools and solutions
Student in IT or technical field
Comfortable with everyday IT tools and environments
Strong willingness to help users and good communication skills
Dynamic, autonomous, and reliable
Curious, organized, and motivated to learn
Interest in hardware troubleshooting and workplace IT
At ease in spoken and written English
Basic understanding of MDM tools (JumpCloud or equivalent)
Basic scripting knowledge (Bash, PowerShell)
Interest in IT security topics
Manage IT hardware in an international environment
Use and administer an MDM (JumpCloud)
Understand IT security basics in a company context
Develop troubleshooting and support skills
Contribute to real IT operations, automation, and tooling
Skills Required
- Student in IT or a technical field
- Comfortable with everyday IT tools and environments
- Strong willingness to help users and good communication skills
- Dynamic, autonomous, and reliable
- Curious, organized, and motivated to learn
- Interest in hardware troubleshooting and workplace IT
- Comfortable speaking and writing in English
- Basic understanding of MDM tools such as JumpCloud or equivalent
- Basic scripting knowledge in Bash or PowerShell
- Interest in IT security topics
What We Do
In a world moving at an incredibly fast pace, businesses have grown accustomed to change. Transforming their business model, pivoting their strategy, rethinking their go-to-market, the list goes on. To enable these changes, they have also had to rethink the way they work. Breaking down silos isn’t a best practice anymore. It’s a given. And yet, when it comes to planning, little has changed. In fact, planning tools work the exact opposite way, reinforcing data and people silos, and preventing teams from working together toward their common goals. As a result, planning is usually seen as a dreadful process. But the truth is, planning drives strategy. It’s high time we serve it with the right tools. Pigment is the business planning platform for fast-growing companies. Our mission is to help companies make better, faster decisions in a changing world, and drive revenue growth. At Pigment we believe that: ✅ Real-time data informs better outcomes. Trim your sail, and make the best use of current winds. ✅ Reporting should be accurate, quick, and insightful. ✅ Planning should be simple, smooth, and delightful. ✅ Less time should be spent on data crunching, more time on bringing insights to the business. ✅ Collaboration should be at the heart of any planning process, so your organization works as one. Book your demo today ? https://www.gopigment.com/contact We’re hiring! Check out our offers: https://jobs.lever.co/pigment
