IT Operations & Support Intern (m/f/d)

Posted 10 Days Ago
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Munich, Bayern, DEU
Hybrid
Internship
Artificial Intelligence • Information Technology • Software • Automation
The Role
The IT Operations & Support Intern will manage first-level IT support, set up devices for new users, maintain IT equipment, and improve processes within the IT environment.
Summary Generated by Built In
YOUR JOB

Are you curious about how a modern IT environment works behind the scenes and ready to take real ownership from day one?

At DataGuard, you won’t just observe – you’ll actively keep things running. You’ll take care of day-to-day IT topics, solve issues independently, and make sure our team can rely on a smooth setup at all times.

If you’re hands-on, proactive, and not afraid to take responsibility early on, this internship is for you.

WE PROTECT THE PEOPLE BEHIND THE DATA

We are a fast-growing security and compliance tech company with a clear purpose: we protect the people behind the data. With over 200 team members worldwide and with offices in Munich, Berlin, London, Stockholm, and Vienna, we help more than 4,000 global customers get certified fast and build a strong and scalable risk posture. With AI-powered automation, self-serve capabilities, and additional tailored expert advice, we offer our customers a seamless security and compliance experience to stay ahead of the rapidly evolving security landscape and challenges like the surge in cyber-attacks.

WHAT YOU'LL BE DOING
  • You take ownership of first-level IT support and resolve day-to-day issues across devices, tools, and access

  • You independently set up laptops and accounts for new joiners and ensure smooth onboarding

  • You manage user accounts and access in Microsoft 365 and Entra ID

  • You keep track of our IT equipment and ensure everything is ready to use and up to date

  • You ensure our meeting rooms and setups run smoothly and step in when things break

WHAT YOU'LL GET IN RETURN
  • Real ownership from day one
    You won’t just support, you’ll take care of real IT topics that keep the company running

  • A steep learning curve in a modern IT setup
    Get hands-on experience with tools like Microsoft 365, Entra ID, and Intune device management in a cloud-first environment

  • The chance to figure things out independently
    You’ll learn how to solve problems on your own, make decisions, and take initiative in a fast-paced setup

  • Direct exposure to a fast-growing tech company
    Understand how IT enables teams across different countries and functions

  • A role where your work actually matters
    What you do has a direct impact on how smoothly the team can work every day

  • Flexibility that fits your life
    Hybrid setup and working hours that allow you to balance studies and work

THE QUALITIES YOU'LL NEED FOR A SUCCESSFUL CAREER AT DATAGUARD
  • You are currently studying or recently graduated in IT, computer science, or a related field (or have strong practical interest)

  • You have a basic understanding of IT systems (Windows, macOS, or similar)

  • You are highly proactive, hands-on, and take ownership instead of waiting for instructions

  • You are confident figuring things out independently and not afraid to troubleshoot

  • You enjoy solving problems and making things work reliably

  • You take pride in fixing problems quickly and thoroughly

  • You are available for 3–4 months, starting asap

LAST BUT NOT LEAST. FROM THE BOTTOM OF OUR HEARTS:

No matter your origin, ethnicity, gender identity, religion or individual requirements; at DataGuard, all that counts is the person you are. As Guards and Guardettes, we are united not only by our dedication, but also by our shared belief in our purpose: Protect the people behind the data. Convince us with your personality and your skills – and together we will make great things happen. We are looking forward to meeting you!

#LI-DNI

Top Skills

Entra Id
Intune
Microsoft 365
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The Company
HQ: Munich
178 Employees
Year Founded: 2018

What We Do

DataGuard, the European leader in security and compliance software, is trusted by more than 4,000 organizations across 50+ countries. Its all-in-one platform helps businesses manage security risks, fast-track certifications, and comply effortlessly with industry frameworks including ISO 27001, TISAX®, SOC 2, GDPR, NIS2, and the European AI Act. By combining AI and automated workflows with tailored expert consultancy, DataGuard reduces the time and costs of building robust Information Security and Compliance Management Systems (ISMS & CMS). Founded in 2018, DataGuard has offices in Munich, Berlin, London, Stockholm, and Vienna, a team of 250+ experts, and a growing network of partners. TISAX® is a registered trademark of the ENX Association. DataGuard is not affiliated with the ENX Association. We provide Software-as-a-Service and support for the assessment on TISAX® only. Information on the processing of your personal data when you visit our social media presence can be found in our privacy policy: www.dataguard.com/privacy-policy/.

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