Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75.
Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, and 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
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⭐ Your Mission
You will ensure Qontoers have the right tools, at the right time, by owning the day-to-day IT experience in the office: support, onboarding/offboarding, devices, and meeting rooms.
You will report to Bastien, our Lead IT Operations, and help scale a secure, reliable IT environment for 1,700+ employees.
🤖 Agentic AI mindset: You are curious and comfortable experimenting with AI assistants and agentic workflows to automate repetitive work, improve standards, and reduce recurring incidents (with clear guardrails).
👩💻🧑💻 As an IT Operations Specialist at Qonto, you will
🤔 What you can expect
🤝 About your future manager
You will report to Bastien, Lead IT Operations (ex-Apple, joined Qonto in 2022), who will support your onboarding and help you grow your troubleshooting, communication, and operational skills.
🏅 About you
🔒 Your security matters to us
Recruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates.If you receive a suspicious message claiming to be from Qonto, please report it right away ([email protected])
Top Skills
What We Do
Qonto is the leading European business finance solution. It simplifies everything from everyday banking and financing, to bookkeeping and spend management. Qonto energizes SMEs and freelancers so that they can achieve more. A few figures about Qonto: - Alexandre Prot and Steve Anavi launched Qonto in July 2017 - Qonto’s international team is growing fast and we are actively hiring! - Hundreds of thousands of customers in Europe are already using Qonto - €622m raised with VCs and business angels including Valar, Alven, the European Investment Bank, Tencent, DST Global, Tiger Global, TCV, Alkeon, Eurazeo, KKR, Insight Partners, Exor Seeds and Gaingels. Legal Notice: 🇪🇺 https://legal.qonto.com/en 🇫🇷 https://legal.qonto.com/fr 🇩🇪 https://qonto.com/de/imprint 🇪🇸 https://legal.qonto.com/es 🇮🇹 https://legal.qonto.com/it
