IT Operations Specialist

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Manila, First District NCR, National Capital Region, PHL
In-Office
Software
The Role
WHAT MAKES US, US

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we’re saying, keep reading!

WHY THIS ROLES IS IMPORTANT TO US:

The IT Operation Specialist at SimCorp, will be responsible for supporting the day-to-day operations of IT systems and services, ensuring their reliability, security, and performance. The IT Operation Specialist works closely with senior IT staff to resolve technical issues and improve the overall efficiency of IT operations.

WHAT YOU WILL BE RESPONSIBLE FOR
  • Monitor and maintain IT systems, ensuring they are running smoothly and securely
  • Assist in troubleshooting and resolving technical issues related to IT infrastructure and services
  • Support system maintenance tasks, such as updates, patches, backups, and performance checks
  • Document incidents, resolutions, and other operational activities to ensure accurate records and knowledge sharing
  • Collaborate with other IT teams to ensure seamless integration and performance of IT services across the organization
  • Assist in maintaining and improving IT service management processes to ensure efficient operations
  • Ensure that IT services meet defined service level agreements (SLAs) and operational performance goals
  • Help implement IT security measures and ensure compliance with internal security standards
  • Assist senior IT staff in the deployment and management of IT systems, hardware, and software
  • Provide basic support to end-users, troubleshooting common issues and escalating complex problems as needed

Type of Work This Role Could Engage With:

  • Supporting the daily operations and maintenance of IT systems and infrastructure
  • Assisting with troubleshooting and resolving technical issues to ensure continuous service delivery
  • Contributing to system monitoring, documentation, and IT service management improvements
  • Working with senior IT staff to learn and apply best practices in IT operations and service delivery
WHAT WE VALUE
  • Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience).
  • With at least 1-3 years of experience in IT operations, this role involves monitoring IT systems, troubleshooting issues, and assisting with maintenance tasks to ensure smooth and uninterrupted service delivery
  • Proficient in Windows Server/Linux OS environments, Active Directory, Intune, Certificate management, Automation & Scripting,
  • Experience with virtualization (VMware/Hyper‑V).
  • Understanding of networking concepts (DNS, DHCP, TCP/IP, VPN).
  • Direct experience with tools for monitoring and logging.
  • Familiarity with cloud platforms (Azure, AWS).
  • Basic scripting ability for automation.

Other requirement

  • Amenable to work on EMEA time schedule
  • 2x RTO per week

BENEFITS:

Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance: flexible working hours and a hybrid workplace model. Simcorp follows a global hybrid policy, asking employees to work from the office two days each week while allowing remote work on other days.

On top of that, we have IP sprints where you have 3 weeks per quarter you can spend on developing your skills as well as contributing to the company development. There is never just only one route - we practice a personalized approach to professional development to support the direction you want to take.

NEXT STEP:

Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.

For any questions you are welcome to contact Katkat Calimag-Rupera, Senior Talent Acquisition Partner, at email [email protected] . If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

WHO WE ARE:

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.

SimCorp is an equal opportunity employer and welcome applicants from all backgrounds, without regard to race, gender, age, disability, or any other protected status under applicable law. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

**SimCorp Manila proudly announces that its Manila Delivery Center has been officially certified as a Great Place To Work for the second consecutive year – Apr25-Apr26 This certification underscores SimCorp's effort to cultivating a workplace that is not only inclusive and collaborative but also committed to the personal and professional growth of its employees

**We are also honored to have been voted as a WealthTech100 company for three consecutive years. The new WealthTech100 list aims to highlight tech innovation leaders in the investment management industry.**

#LI-Hybrid

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The Company
HQ: Copenhagen
3,062 Employees
Year Founded: 1971

What We Do

SimCorp is a provider of industry-leading integrated investment management solutions for the global buy side. Founded in 1971, with more than 3,000 employees across five continents, we are a truly global technology leader who empowers 40 of the world’s top 100 financial companies through our integrated platform, services, and partner ecosystem. SimCorp is a subsidiary of Deutsche Boerse Group. For more information, see www.simcorp.com.

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