At Statista, we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.
Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees.
We value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters – keep writing it as part of our team.
Are you ready to join us?
Your tasks:
- You will support our employees worldwide with IT issues relating to hardware, software, accounts and the digital workplace - remotely and on site, with a particular focus on Apple devices (macOS, iOS).
- You handle IT queries reliably and in a solution-oriented manner, keeping a cool head and a friendly attitude even in stressful situations.
- You work closely with colleagues from IT Engineering and IT Security, especially in the further development of our Apple infrastructure, e.g. with JAMF and Intune
- You document carefully in our ticket system (e.g. Kanbanize/ServiceNow) and create helpful knowledge articles to prevent recurring problems in the Self Service Portal
- You actively contribute to the further development of our support processes and design solutions that make our users' everyday lives easier.
- You constantly develop yourself further, remain open to new technologies and use opportunities to look beyond your own area of responsibility and help shape it.
Your profile:
- Completed training in the IT field, for example as an IT specialist for system integration and initial professional experience in IT service units
- Strong initiative, strong communication skills and customer orientation
- User and solution-oriented thinking and acting
- Experience in user support and experience in the implementation of IT projects
- Good knowledge of MAC OS and Microsoft Windows
- Fluent German and good written and spoken English skills
In IT Operations, we ensure that our employees have all the technical resources they need to work successfully. From the IT helpdesk and the provision of new systems to network and hardware administration, we ensure that our colleagues are technically capable of working anywhere and at any time.
What we offer
In addition to our great team, culture, and our shared goal of empowering people with data, there are many other things that make Statista a great place to work! Join us and benefit from:
Work from abroad 10 days a year (up to 30 if your family lives abroad)
Hybrid work and flex-time
International team and social events
Free access to Perplexity Enterprise and all its amazing functionalities
Career & training opportunities
Attractive locations and modern offices
Mental health support with OpenUp
Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.
Top Skills
What We Do
Who We Are
Statista believes that precise, accurate, and reliable data is the most important element needed for an organization to excel. We’re a rapidly growing international data-as-a-service organization with an IPO on the horizon. We leverage an easy-to-use online platform with a diverse and up-to-date collection of data, analytics, and information to give our partners access to an infinite number of business sectors, geographic areas, and consumers. Statista enables teams to learn from its data, assess market value, and make critical and well-informed business decisions based on truth, not opinions.
Culture at Statista
Founded 15 years ago in Hamburg, we have quickly developed into a global company. In our 13 office locations, we employ over 1,400 colleagues from more than 60 nationalities. In our international working environment, everyone is encouraged to contribute ideas to make Statista a special place to work. Our culture, framed by clear goals and a supporting team, paves the way for us to stay a profitable, leading player in the market.
Why You Should Choose Statista
· Our mission- helping companies make decisions with facts, not opinions
· We put our people first forming a strong company culture grounded in our core ethics of community, integrity, communication, initiative, and accountability
· Opportunities to grow and hone your sales expertise in a rapidly growing company
· A diverse and international company with 13 locations worldwide, with our HQ in Hamburg,Germany
· A beautiful office in NYC at 3 WTC, with the view of Hudson River, Freedom Tower, Empire State Building, Chrysler Building, and Hudson Yards
· Medical, Dental, and Vision benefits
· Flexible office hours/remote work as needed
· Casual office attire, dog friendly, and a kitchen full of snacks and beverages
