IT Operations Specialist, Identity & Access Management

Identity Operations Specialist — Unified Identity Management , GN Audio Poland (GN Group)

Are you seeking your next challenge with an internationally recognized company? And do you want to be part of our transformational journey? Then you might be our new Identity Specialist.

Join our 150-year-old start-up and turn up the volume on your career - Step into GN – bringing people closer!

The GN Group creates and produces advanced intelligent audio and video communication solutions. GN's solutions are marketed by the brands ReSound, SteelSeries, Jabra, Beltone, Interton, BlueParrott, Danavox and FalCom in 100 countries. Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO).

Join GN’s Enterprise Platforms & Cybersecurity Team in Warsaw 

In GN’s Digital, Data & Information Technology area we are +500 colleagues working across the globe. With the focus on enhancing the operation and maintenance of the global IT Infrastructure we are looking for new colleagues with wide knowledge and experience.

We are developing and running many platforms and technologies such as network, servers on-prem and in cloud, databases, backup/restore, communication & collaboration, identity & access, end user devices, IT service management and cybersecurity. 

You will primarily be part of the Unified Identity Management Team which are responsible for managing our Active Directory, Entra ID, and Office 365 environments, but be included in an IT operations team in Poland, lead by a local IT operations manager.

Your contribution is appreciated, and you will:

• Operate and administer Active Directory at scale: user lifecycle, GPOs, replication, trusts and DR.
• Administer Entra ID/Azure AD: tenant configuration, hybrid identity, conditional access and identity protection.
• Configure and maintain SSO integrations (SAML/OAuth/OIDC).
• Maintain Exchange Online and use Defender for Office 365 for mail investigations, header analysis, email authentication and policy enforcement.
• Manage PKI and DNS services and operate DFS where applicable.
• Build and maintain PowerShell scripts, runbooks and automation (including Azure Automation where relevant).
• Participate in incident response, major incident management and 24/7 on-call rotations.
• Document changes, produce and maintain runbooks, and deliver handovers/training for teams and end users.
• Collaborate cross-functionally to ensure secure and scalable identity solutions.

To thrive in this position, we imagine that you have:

• Minimum 8 years’ direct experience in identity operations.
• Deep practical experience with:
• Active Directory (design, administration, replication, DR)
• Entra ID / Azure AD (tenant administration, hybrid identity)
• PowerShell for automation and operational tooling
• DNS administration, delegation and problem resolution
• DFS implementation and support
• Experience operating in a 24/7 environment with on-call duties and incident response.
• Problem-solving skills, diagnostics and root-cause analysis.
• Effective communication and stakeholder management skills in an international context.
• Fluent in written and spoken English.

Additional/desired skills (basic administration and some experience in):

• Azure Automation (runbooks, automation accounts)
• PKI administration (certificate lifecycle and CA operations)
• Exchange Online and Defender for Office 365
• Basic Azure infrastructure knowledge (VMs, networking, hybrid connectivity)
• Windows Server administration (installation, patching, roles/features)

What we offer:

• A B2B or a job contract - a full pay, together with an annual bonus, and an attractive benefits package including medical care, lunch/cafeteria card, life insurance and pension plan.
• An environment which provides opportunities of working with multiple stakeholders, professional support and the possibility to share knowledge and best practices.
• On-going development opportunities in a multinational environment that will inspire you to grow professionally and personally.
• Wide variety of projects and tasks, innovative goals, and collaboration to reach them.
• Modern office in a convenient location, in the center of Warsaw.
• Flexible working conditions (hybrid model) and a modern office in central Warsaw. Note that for the onboarding period (expected to be around 3 months) onsite presence is required.

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferrable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting invitation to interview.

How to apply?

Use the ‘APPLY’ link. Applications are assessed on a continuous basis, so don’t wait to send yours.

On a time crunch? Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying – quick and easy.

If you would like to know more about the position, please contact our Talent Attraction Partner: [email protected]

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhance the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.

We hope you will join us on this journey and look forward to receiving your application.

#LI-GNGroup