IT Operations Administrator

About Focused Energy

Focused Energy is a fusion energy startup with the goal of generating unlimited clean energy to responsibly meet future global demand. The founders include two highly renowned scientists and a long-time entrepreneur and founder of several successful startups. With the use and commercialization of laser-induced inertial fusion, a clean and highly efficient power generation technology is coming within reach, suitable to ensure a secure and scalable future energy supply.

This role focuses on supporting global IT onboarding, compliance, and documentation processes. Working closely with internal and external IT teams to ensure all employees experience a secure, compliant, and seamless technology onboarding aligned with Focused Energy’s global IT and data protection standards.

Support the IT department with record keeping, vendor management, budget control, documentation, process optimisation and reporting.

What You’ll Do

• Support global IT initiatives related to onboarding, access control, and compliance standardization.

• Develop and maintain documentation for user provisioning, access management, and security workflows.

• Develop and optimise IT onboarding/offboarding with HR processes.

• Support GDPR and Export Control audits through documentation, reporting, and internal reviews.

• Manage communications for IT initiatives (security updates, system rollouts, migrations).

• Support IT projects, risks, and deliverables; ensure cross-department visibility.

• Maintain the IT knowledge base and improve process transparency (Confluence, Jira, or similar).

• Coordinate policy training, awareness campaigns, and compliance checklists.

• Manage IT asset inventory and procurement — track hardware requests, update asset records, and ensure accurate documentation of equipment check-ins and check-outs.

• Facilitate quarterly retrospectives and planning sessions to assess process improvements.

• Produce IT Reports as and when required (Service Desk metrics, financial and asset)

Who You Are

• 3–6 years of experience in support desk operations, or compliance.

• Strong organizational and documentation skills;

• Understanding of GDPR and IT access control principles.

• Experience collaborating with HR, compliance, and technical teams.

• Strong communication skills in both English and German.

• Detail-oriented and proactive, with a process-driven mindset.

What We Offer

• Innovative Technology & Mission: Be part of a cutting-edge company working on groundbreaking research in clean energy and scientific discovery.

• Career Development: We invest in our people. This is an opportunity to join an early, growing company at the forefront of new technology, where you’ll have the opportunity to develop and grow your career.

• Collaborative Culture: Work with great people in a dynamic, international environment with top-tier scientists, engineers and professionals passionate about solving global challenges.

• Ownership: Take ownership from day 1 and drive impact by making decisions, solving challenges and shaping the future of our company.

• Your Success is our Success: We offer a competitive salary and company ownership in the form of stock options, giving you a direct stake in our success and ownership in what we build together.

• Vacation Days: We support your work-life-balance by granting you 30 days of vacation per year.

• Flexibility: We believe work should adapt to your life—not the other way around. That’s why we offer a hybrid setup, giving you the freedom to work from our office while also enjoying the flexibility to work from home when it suits you.

• Snacks and Drinks: Our office fridges are never empty. Enjoy our healthy snacks and drinks. Our Darmstadt office even offers a subsidized canteen with delicious lunch options daily.

• Retirement Plan: If you decide for a private pension plan, we will finance 15% on top of your monthly contributions.

• Equipment: Choose between a state-of-the-art Windows or Apple Laptop. In addition, you will receive a keyboard, mouse and headset so you are fully equipped from day 1.

• Events: We organize regular events to foster team bonding, encourage collaboration, and build a strong, supportive company culture. Connect with colleagues across departments, share ideas, and have fun together, both in and outside of the workplace.

• Mobility with NAVIT: We partner with NAVIT to support your flexible commuting needs—whether it’s a public transportation ticket, taxi rides or car-sharing you choose what fits your lifestyle.

• Fitness with Wellhub: We care about your health. Get access to a wide range of gyms, fitness studios and wellness services across Europe through our partnership with Wellhub.

Focused Energy is an equal opportunity employer committed to creating an inclusive environment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, Focused Energy will consider for employment qualified applicants with arrest and conviction records.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits.