TransUnion's Job Applicant Privacy Notice
Team Overview
The IT Operations Manager leads the delivery, operation and continuous improvement of enterprise infrastructure services across data centre and cloud environments. The team is responsible for maintaining secure, scalable and resilient platforms, enabling effective 24/7 operations and developing a high-performing infrastructure team. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview And Core Responsibilities
- Lead the design, deployment, maintenance and 24/7 operation of data centre and Microsoft Azure infrastructure, including Nutanix, Windows, Linux, storage, virtualisation and related technologies.
- Provide Infrastructure as a Service and Platform as a Service capabilities to delivery and operational teams, ensuring reliable, repeatable and responsive technology services.
- Embed DevOps and Infrastructure as Code practices to improve collaboration, automate deployments and deliver rapid, consistent and reliable platform changes.
- Monitor infrastructure availability, performance, utilisation and capacity, proactively resolving issues and planning for organisational growth and changing technology requirements.
- Maintain service availability of at least 99.9% through effective redundancy, failover, disaster-recovery and business-continuity planning.
- Implement infrastructure security policies and controls, coordinate vulnerability assessments and penetration testing, address identified risks and lead responses to infrastructure security incidents or outages.
- Lead, coach and develop the Platform and Infrastructure team, promoting knowledge sharing, technical excellence, innovation and continuous improvement.
- Plan and deliver infrastructure projects within agreed time and budget expectations, working with the Project Management Office, internal stakeholders, technology vendors and managed service providers.
- Maintain accurate infrastructure diagrams, asset inventories, configuration records and operational documentation, and report regularly on service performance, incidents, capacity, risks and project status.
Required Knowledge And Experiences
- Experience leading enterprise infrastructure operations across data centre and cloud environments, including responsibility for service delivery and operational availability.
- Experience managing and developing infrastructure engineering or operations teams in a 24/7 service environment.
- Strong knowledge of infrastructure resilience, capacity planning, disaster recovery, business continuity and incident response.
- Experience planning and delivering infrastructure projects while coordinating internal stakeholders, vendors and managed service providers.
- Knowledge of security and regulatory frameworks relevant to infrastructure operations, including applicable ISO 27001, NIST, PCI DSS, GDPR or HIPAA requirements.
- Practical expertise in Microsoft Azure, Nutanix hyperconverged infrastructure, Windows, Linux, storage and virtualisation technologies.
- Experience designing, deploying and operating Infrastructure as a Service and Platform as a Service solutions.
- Knowledge of DevOps principles, Infrastructure as Code and infrastructure automation practices.
- Ability to monitor and analyse infrastructure availability, performance, utilisation, capacity and operational trends.
- Strong operational documentation and reporting capabilities, including configuration records, asset inventories, infrastructure diagrams and recovery plans.
What’s in it for you?
At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:
- 26 days annual leave and bank holidays (increasing with service)
- Global paid wellness days off and a bonus day off to celebrate your birthday
- A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan
- Private health care and a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
- Access to our diversity forums and communities so you can get involved in causes close to your heart
TransUnion – a place to grow:
If there’s something on the list of essential or desirable skills that you can’t quite tick off, don’t let that stop you from applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together.
Flexibility at TU:
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.
Additional support:
At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting [email protected].
Interview & Hiring Process:
Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview, your recruiter will inform you of this.
We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL, our talent team will contact you directly should we require any assistance.
Find out more about Life At TU UK:
https://twitter.com/TransUnionUK
https://www.linkedin.com/company/transunion/life/
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
Manager II, Infrastructure Engineering and Provisioning
Skills Required
- Experience leading enterprise infrastructure operations across data center and cloud environments
- Experience managing and developing infrastructure engineering or operations teams in a 24/7 service environment
- Strong knowledge of infrastructure resilience, capacity planning, disaster recovery, business continuity, and incident response
- Experience planning and delivering infrastructure projects while coordinating stakeholders, vendors, and managed service providers
- Knowledge of infrastructure security and regulatory frameworks, including ISO 27001, NIST, PCI DSS, GDPR, or HIPAA
- Practical expertise in Microsoft Azure, Nutanix, Windows, Linux, storage, and virtualization technologies
- Experience designing, deploying, and operating IaaS and PaaS solutions
- Knowledge of DevOps, Infrastructure as Code, and infrastructure automation practices
- Ability to monitor and analyze infrastructure availability, performance, utilization, capacity, and operational trends
- Strong operational documentation and reporting capabilities
What the Team is Saying
TransUnion Compensation & Benefits Highlights
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Healthcare Strength — The package includes day-one medical coverage with multiple plan options, HSA/FSA, dental, vision, disability resources, and robust mental-health support (therapy, coaching, EAP).
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Parental & Family Support — Offerings include 12 weeks of paid parental leave with a gradual return, adoption and caregiver assistance, dependent-care FSA, Care@Work, and recognition for inclusive family benefits such as subsidized childcare and fertility reimbursement.
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Leave & Time Off Breadth — Flexible time off, 10 paid holidays, two global wellness days, and paid volunteer time indicate a broad time-off program.
TransUnion Insights
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
Gallery
TransUnion Teams
TransUnion Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
