IT Operations Engineer

Be part of the Next Industrial Revolution - Behind every System is a Team

In Vimachem, we’re using technology to empower the people who manufacture medicines for our world. Since 2014, we have been developing the Vimachem Pharma Manufacturing Execution System (MES) leveraging the Industrial Internet of Things (IIoT), Cloud computing, and Artificial Intelligence (AI). Currently deployed in over 200 pharmaceutical sites globally, the Vimachem Pharma MES is enabling a healthier world by supporting pharmaceutical and biopharmaceutical manufacturers in bringing to market faster, affordable, and life-saving medications.

Today, we are going through one of the most exciting times for our company. We are growing rapidly globally and expanding our system engineering team, seeking an experienced and ambitious IT Operations Engineer to join our team. This role is ideal for someone eager to work with a variety of technologies and tools in a dynamic, fast-paced environment.

Our culture is fast-paced, entrepreneurial, and rewarding. We've been recognized as a "Great Place to Work" for multiple consecutive years by fostering an inclusive and mission-driven culture. If you are passionate about cutting-edge systems, the future is bright for you at Vimachem, and we want to hear from you!

Impact of the Role

In a nutshell? Make everyone’s life easier and better by helping pharmaceutical companies produce and ship medicines faster to our world!

As an IT Operations Engineer, you’ll be the go-to hero behind the scenes - building, managing, and evolving our internal systems, platforms, and user environments. From keeping things running smoothly to jumping into new tools and automations, you’ll help empower both our people and our processes.

Your work will significantly impact our day-to-day operations, affecting the entire organization and our success stories!

This is a role for tech-savvy multitaskers who love juggling cloud platforms, scripting, automation, and digging into systems to make them better every day. You’ll have the chance to make a real impact across the company and shape the digital backbone that drives our success.

What will you do as an IT Operations Engineer?

• Manage and maintain Linux / Windows Servers.
• Manage our MS 365 Suite and its components such as Exchange, SharePoint.
• Manage user accounts and internal policies/procedures.
• Manage platforms and their integrations where applicable.
• Perform user equipment deployments and automate internal processes where possible.
• Provide assistance to staff in various areas, resolving internal user IT support requests.
• Manage and improve the company’s infrastructure where applicable.
• Collaborate with DevOps and development teams on release planning.
• Communicate with customers and their IT departments in order to establish remote connections participating in their deployments and infrastructure setups.
• Participate in efforts to increase monitoring, logging, and signaling capabilities.
• Document configurations, processes, and standard operating procedures.

The main qualifications for the IT Operations Engineer role are:

• 5+ years of experience in IT operations and System administration, with hands-on experience in Linux/Windows servers environments.
• Familiarity with networking (LAN, VPN, firewalls, switches).
• Good experience with virtualization technologies (e.g., Hyper-V, VMware)
• Good knowledge of MS 365, SharePoint, Microsoft Exchange.
• Working knowledge of SQL databases and scripting (PowerShell, Bash, etc.)
• Strong troubleshooting and problem-solving skills.
• Fluency in English.
• Bachelor's degree in Information Technology (IT), Computer Science (CS), Networking or related subjects.

Bonus Points

• Working experience with Intune or equivalent platforms and exposure to new user onboarding processes.
• Exposure to CI/CD or infrastructure automation (e.g., Azure DevOps, Ansible, Terraform)
• Good knowledge of Web servers and SSL certificates.
• Good understanding of Azure AD.
• Experience with platform integrations.
• Experience with Cybersecurity.
• Understanding of authorization methods and platforms such as Keycloak.
• Familiarity with monitoring tools (e.g., Prometheus, Grafana)

What’s in for You

Our team is a strong, diverse, hard-working team that values families, personal well-being, and meritocracy. We believe amazing results require amazing effort and commitment, and we perform bi-annual performance reviews and continuous feedback to ensure we reward our top performers.

Benefits of working with us include:

• Competitive salary and performance bonus.
• Employee Stock Option Plan (ESOP).
• Modern work environment with an open culture towards improvements and new ideas.
• Benefits package including Health insurance, Life insurance, Short-term Disability, and Long-term Disability.
• Continuous training, company workshops, and events.
• A buddy will support you with onboarding.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform Life Sciences manufacturing.