IT Operations Engineer

Posted 6 Hours Ago
Be an Early Applicant
New York, NY, USA
In-Office
Internship
Financial Services
The Role
Hands-on internship training to support, configure, and operate desktop, network, and application systems. Tasks include responding to support requests, building and configuring Windows and Linux devices, supporting Windows domain infrastructure, monitoring systems, troubleshooting desktop/server/network issues, automating/admin tasks with scripting (e.g., PowerShell), and maintaining technical documentation.
Summary Generated by Built In
About the Position

If you are imagining a daily routine that involves making copies and watching as someone turns a computer off and back on, think again: this is not your typical IT internship. Our goal is to give you a real sense of what it's like to work at Jane Street full time while also providing a truly unparalleled educational experience. As an intern, you'll be paired with full-time employees who act as mentors, collaborating with you on real-world projects we actually need done.

We will train you as if you're joining our full-time team of IT Operations Engineers who are responsible for the support, configuration and operation of multiple systems across all of our technology stacks, including desktop engineering, network and various application platforms. You will help in a hands-on capacity as we make improvements to our office environment. This can include: responding to technology support requests, building and configuring Windows and Linux devices, supporting our Windows domain infrastructure, monitoring and supporting systems and helping with projects to optimize the way we work using tools like PowerShell.

Our IT interns are friendly and collaborative problem-solvers who enjoy helping people. They are able to troubleshoot in real time and engage with our end users, and are comfortable asking questions and admitting to mistakes. Our internships provide a great introduction to Jane Street and how we think about and solve problems across all teams. Often, successful interns have been invited to return for a full-time position after graduation.

Learn more about Jane Street’s internship program here.

About You

If you've never thought about a career in finance, you're in good company. Many of us were in the same position before working here. If you have a curious mind, a collaborative spirit, and a passion for solving interesting problems, we have a feeling you'll fit right in. We're more interested in how you think and learn than what you currently know. You should be:

  • Knowledgeable of computer hardware components and how they interact with each other
  • Familiar with the Windows operating system
  • Interested in learning about networking, programming or system administration
  • Eager to help people and solve problems; able to communicate clearly and respectfully
  • A reliable team player with a "no job too small" attitude
  • Comfortable working in a fast-paced environment
  • Humble and unafraid to ask questions and admit mistakes
  • Able to deconstruct technical problems, and willing to take a hands-on approach to gain experience in diagnosing, troubleshooting and resolving technical issues at the desktop, server and network levels
  • Able to develop and maintain technical documentation
  • Some familiarity (either personal, academic, or professional) with a scripting language, such as PowerShell or Bash, is a plus

Skills Required

  • Available to work 40 hours per week in person in New York office
  • Knowledgeable of computer hardware components and how they interact
  • Familiar with the Windows operating system
  • Interested in learning about networking, programming or system administration
  • Able to troubleshoot and resolve technical issues at desktop, server and network levels
  • Eager to help people, communicate clearly and respectfully
  • Reliable team player with a 'no job too small' attitude
  • Able to develop and maintain technical documentation
  • Comfortable working in a fast-paced environment and willing to ask questions/admit mistakes
  • Some familiarity with a scripting language such as PowerShell or Bash

Jane Street Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Jane Street and has not been reviewed or approved by Jane Street.

  • Healthcare Strength Medical, dental, and vision coverage are offered at no cost for employees and dependents, with robust onsite care including primary care, physical therapy, and mental‑health therapy. Private onsite gyms and counseling resources further reinforce the health focus.
  • Parental & Family Support Fully paid parental leave for all parents, with additional time for birth parents, is highlighted alongside expanded fertility benefits and well‑equipped nursing suites. These offerings position family support as a core element of the package.
  • Wellbeing & Lifestyle Benefits Daily free meals and snacks, private onsite gyms, recreation spaces, and rich learning programs (including tuition reimbursement and company classes) elevate day‑to‑day quality of life. Onsite medical suites and speaker series add to the lifestyle and development mix.

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The Company
HQ: New York, NY
1,390 Employees
Year Founded: 2000

What We Do

Jane Street works differently. As a liquidity provider and market maker, we trade on more than 200 trading venues across 45 countries and help form the backbone of global markets. Our approach is rooted in technology and rigorous quantitative analysis, but our success is driven by our people. Our bright, beautiful offices in the heart of New York, London, Hong Kong, and Amsterdam are open and buzzing with conversation. We come from many backgrounds and encourage travel between offices to share perspectives. Some of our best ideas come from bumping into a visiting colleague at the office coffee bar. Markets move fast. Staying competitive as we’ve grown has required constant invention—of new trading strategies, technology, and processes. We’ve found this is easier when you hire humble, kind people. They tend to help each other, and prioritize teamwork over titles. We invest heavily in teaching and training. There’s a library and a classroom in every office, because deepening your understanding of something is considered real work. Guest lectures, classes, and conferences round out the intellectual exchanges that happen every day. People grow into long careers at Jane Street because there are always new and interesting problems to solve, systems to build, and theories to test. More than twenty years after our founding, it still feels like we’re just getting started.

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