IT Operations Director (IT Manager 2)

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Job Description:

The Oregon Liquor and Cannabis Commission (OLCC) is excited to post an opening for an IT Operations Director (IT Manager 2) to manage the Commission’s IT Operations team and participate in strategic and tactical planning for general policy direction and coherence within the division.

The OLCC oversees access to alcohol and cannabis products in Oregon through education, regulation, and distilled spirits distribution. Our aim is to protect public health and safety while supporting responsible businesses and providing funding for local and state agencies.

The agency is comprised of three major operational programs: the Distilled Spirits Program, the Recreational Marijuana Program, and the Public Safety Program. All three programs are supported by the Administration, Financial Services, and Support Services divisions.  Revenue generated from these programs helps support state and local government programs.

What’s in it for you:

• Rewarding work in a productive and creative environment
• Colleagues who are passionate about public service and safety
• Work/life balance, 11 paid holidays a year, personal days, sick time, vacation accruals, and more! Click here to learn about State of Oregon benefits.
• Pension and retirement programs
• Advancement and learning opportunities that will help grow your career with the State of Oregon
• Possible eligibility for the Public Service Loan Forgiveness Program
• A workplace that fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity.

About this opportunity:

• This position is based at our Milwaukie, OR headquarters . Please note that OLCC headquarters will relocate from Milwaukie to Portland, OR by approximately the middle of 2027.
• After an initial training period, this position may be eligible for a flexible hybrid work schedule, however weekly in-office work will be required. This position is not eligible to be fully remote.
• This position is a management service position and is not represented by a union.
• This position serves a twelve (12) month trial service period.

Here’s what you will do:

• Manage all aspects of IT operations, including hiring, assigning, and reviewing work, and setting goals.
• Guide the periodic review of IT standards and procedures relative to hardware, software, networks, databases, and operations.
• Ensure that position descriptions, employee training plans, and product and behavioral standards are up to date to ensure staff accountability.
• Plan for staff training to ensure currency of domain knowledge as well as personal growth and development.
• Actively promote and support the agency’s affirmation action plan and diversity program.
• Assure compliance with State of Oregon laws, rules, and policies relative to technology.
• Plan, develop, administer, and evaluate the IT Operations budget.
• Manage IT Operations assets through administration best practices.
• Coordinate involvement of IT operations staff that support agency project teams.
• Provide technology consulting support to the Chief Information Officer in setting the Commission’s policy, strategic plan, and operational plans for the IT computer network, systems, and databases.
• Participate in the review and award of contracts and develop criteria for managing and evaluating vendor performance.

Regular and reliable attendance is an essential function of this position and is required to meet the demands of this job.

Please contact [email protected] if you would like a copy of the position description.

Here’s what you need to qualify:

Minimum Qualifications:

• Six years of supervision, management, or progressively related experience;

OR

• Three years of related experience and a bachelor’s degree in a related field.

Preferred Skills:

• Technical proficiency in computer science and information technology
• Ability to quickly adapt to technological and business changes and a commitment to continuous learning
• Experience in vendor and budget management.
• Identify and nurture talent within the IT department, fostering professional growth and development.
• Strategic Vision to develop the organization's IT vision and translating it into actionable goals.

Application instructions and information:

• A resume and cover letter are required for this job posting. Please attach both in the “Resume / Cover Letter” section of the application.
• Please ensure that you clearly demonstrate in your application materials that you meet the qualifications listed and that you follow all instructions carefully. Only complete applications addressed to the OLCC and received by the posted application deadline date will be considered.
• Upload and attach your resume (no more than 4 pages including relevant experience) in addition to completing your job history and education details in Workday.
• Upload and attach your cover letter (no more than 2 pages) that clearly demonstrates how you meet the desired attributes. Generic cover letters or cover letters that do not address requested skills will be graded as nonresponsive.
• You may be asked to submit a skills assessment, a writing sample, or a video/phone interview as part of the application screening process.
• Internal candidates currently working for any State of Oregon agency must apply using your employee Workday account. In addition to required attachments, ensure that your profile has your current job history and education. In Workday, click on Menu in the upper left corner, Jobs Hub, Find Jobs. Enter the job number in the search bar, click on the job title and select Apply.

Additional information:

• The use of outside resources such as artificial intelligence (AI) software during applicant skills assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
• The selection process consists of a review of your application and an evaluation of your education, experience, training, and overall professionalism of your application materials.  Candidates that follow the application directions, submit what is required and provide us with credentials that showcase their skills and how they meet the minimum qualifications and preferred skills will be invited to an interview. Resumes will not replace the completed job history experience in Workday.  We will only review documents that are requested. Because details are very important to us, your application materials will be evaluated for grammar, spelling and punctuation. 
• This recruitment may be used to fill current and future Permanent, Limited Duration, Job Rotation and Temporary vacancies as they occur.
• Per the Pay Equity Law passed in 2017, a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered.  The analysis will be based on the relevant experience, education and training documented in the application materials. 
• Any offer of employment with OLCC is contingent on acceptable references and background check.  This position requires a background and security check with fingerprinting to work in areas that handle confidential documents. An adverse background and failed security clearance will result in disqualification.
• Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources. NOTE: If claiming veterans’ preference please be sure to check your Workday account for pending tasks or actions under your “My Applications” section.
• We hire preferred workers!  For more information, please visit our website: Preferred Worker Program.
• OLCC does not offer VISA sponsorships. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet our agency employment eligibility standards. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States.

Helpful links and contact information:

Learn more about OLCC

Understanding the State Application Process

Help and Support webpage

For more information you may contact us by e-mail at [email protected].

OLCC is fully committed to attracting, retaining, developing, and promoting the most qualified candidates without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, or veteran status.