We are looking for a detail-oriented and proactive IT Operations Analyst I to join our team with a focus on Technical Asset Management and Telecom Operations. This role involves managing IT and telecom assets throughout their lifecycle, ensuring seamless operations, cost-effectiveness, and compliance with organizational standards. The ideal candidate will have a foundational understanding of IT and telecom systems, exceptional problem-solving skills, and a commitment to operational excellence.
WHAT YOU WILL DO:
Technical Asset Management:
- Manage the full lifecycle of IT and telecom assets, from procurement to decommissioning.
- Maintain a comprehensive and accurate asset inventory for hardware, software, and telecom equipment.
- Develop and enforce policies for asset allocation, usage, and disposal to ensure compliance and efficiency.
- Collaborate with vendors to negotiate optimal pricing, contracts, and service agreements.
Telecom Operations:
- Oversee telecom infrastructure, including VoIP systems, mobile devices, and enterprise communication tools.
- Monitor telecom network performance, identify inefficiencies, and implement timely solutions.
- Coordinate with service providers to ensure timely maintenance, upgrades, and issue resolution.
- Evaluate and recommend telecom technologies to align with the organization’s strategic objectives.
WHAT YOU WILL NEED:
- High school diploma or equivalent; additional certifications are a plus.
- 2+ years of experience in IT operations or a related field (preferred).
- Familiarity with current Windows and Office versions; Macintosh experience is beneficial.
- Hands-on experience in hardware provisioning, configuration, maintenance, and troubleshooting.
- Strong verbal and written communication skills.
- A collaborative mindset and ability to work effectively in a team environment.
WHAT THE JOB REQUIRES:
- Work is primarily conducted in an office setting. Requires sitting at a desk or workstation for extended periods. Involves the use of standard office equipment such as computers, phones, and printers.
- Requires the ability to sit or stand for extended periods. Minimal physical effort in the day-to-day tasks
- Requires the ability to work Monday through Friday. Entails in-person office requirements for a minimum of 4 days per the Company's hybrid policy, located at Essex's corporate office in Irvine.
- Minimal travel may be required for occasional meetings, training, or conferences.
WHAT YOU WILL BRING TO THE TABLE:
- Familiarity with asset management tools and systems (e.g., ServiceNow).
- Strong understanding of telecom systems (e.g., PBX, VoIP, SIP) and networking fundamentals.
- Proficiency in Microsoft Office 365 Suite.
- Excellent organizational and multitasking abilities.
- Strong analytical and problem-solving skills.
- Exceptional communication and stakeholder management capabilities.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
New hires generally start between $24.50 - $29.09 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.This role is also eligible to participate in Essex’s discretionary Annual Bonus program that is commensurate with the level of the position.Skills Required
- High school diploma or equivalent
- 2+ years of experience in IT operations or a related field
- Familiarity with current Windows and Office versions
- Hands-on experience in hardware provisioning, configuration, maintenance, and troubleshooting
- Familiarity with asset management tools and systems (e.g., ServiceNow)
- Strong understanding of telecom systems (e.g., PBX, VoIP, SIP) and networking fundamentals
- Proficiency in Microsoft Office 365 Suite
- Strong verbal and written communication skills
Essex Property Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Essex Property Trust and has not been reviewed or approved by Essex Property Trust.
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Leave & Time Off Breadth — Time off is positioned as industry-leading, with PTO that increases with tenure. A broad paid-holiday schedule and Sick/Safe Time support work-life balance.
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Healthcare Strength — Healthcare coverage offers multiple medical, dental, and vision options with added mental-health resources. Wellness programs supplement core plans to enhance overall coverage.
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Wellbeing & Lifestyle Benefits — Wellbeing value is reinforced by employee rent discounts, recognition programs, and a broad savings marketplace. Housing discounts and wellness initiatives can meaningfully elevate total rewards in high-cost markets.
Essex Property Trust Insights
What We Do
Essex Property Trust, Inc., is a fully integrated real estate investment trust (REIT) that acquires, develops, redevelops, and manages multifamily residential properties in San Diego, Orange County, Los Angeles, Northern California and the Pacific Northwest. Since its founding in 1971, Essex has made a commitment to the vibrant coastal economies in which we operate, we continually push to innovate, improve, and add value to the lives of our residents, associates, and shareholders. Working at Essex is more than just a job. We believe our employees deserve a rewarding career with opportunities to grow their knowledge, skills and experiences, and we pride ourselves on five values to ensure we're staying true to ourselves and the communities that we serve: act with integrity, care about what matters, do right with urgency, lead at every level and seek fairness. Our employee experience is driven by an inclusive culture and a diverse team of people with common values. We pursue excellence at every turn and aim to re-imagine our people programs with technology-driven innovations, upgrading and standardizing how we work, and offering programs that allow our employees to achieve physical, mental and financial well-being. Working at Essex is not a destination. It is a journey where you can confidently build your career, knowing we’re always dreaming up what is next at Essex.
