IT Operation Specialist [26094]

Posted Yesterday
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Bremen, DEU
In-Office
Mid level
Information Technology • Consulting
The Role
The IT Operation Specialist monitors IT servers and systems, directs technicians, develops policies, resolves escalations, negotiates contracts, manages upgrades, and oversees virtualization and Citrix environments.
Summary Generated by Built In
Company Description

CS GROUP, together with HE Space and Sopra Steria, has been successfully providing digital end-to-end systems and engineering services for more than 40 years.
With over 2000 employees worldwide, we combine advanced and unique skills in both information technology and space data engineering. We combine entrepreneurial agility with cutting-edge technological expertise.
CS GROUP is a leading provider of operational systems and an important and trusted long-term partner for space and defence organisations.
At CS GROUP, we are driven by innovation and we value our most important asset: our people.

Job Description

Monitor IT Servers and Systems

  • Assessment of system data, error and reports;
  • Determine areas for improvement and repair;
  • Determine systems and servers are due for upgrades;

Direct IT Technicians / Subcontractors

  • Directing activities of IT technicians / Subcontractors;
  • Assessment of current department needs/inquiries;
  • Development of technician schedules;

Development Department Policies

  • Developing IT policies and procedures to ensure effectiveness and reliability;
  • Developing Service Level Agreements (SLAs);
  • Developing Operation Level Agreements (OLAs);
  • Developing guides for users and technicians;

Resolve Help Desk Escalations

  • If IT technicians/subcontractors are unable to resolve a user’s issue, the ITOM will assess the situation and devise a solution to a problem;

Negotiate Vendor Contracts

  • Negotiating contracts with IT service providers;
  • Assessing department and business needs;
  • Comparing pricing and vendor bids with the provided budget, determine which vendor offers the most advantageous terms and negotiate rates;

Upgrades and Installations

  • Manage updates and upgrades of IT servers and systems;
  • Support other IT department activities while upgrading systems and migrating organization data;
  • Introducing new methods to optimize the upgrade process, monitor systems to ensure it remains stable and usable;

Active Directory

  • Be in charge of all company domains;
  • Creation and management of directory infrastructure;
  • Monitoring, reporting and security of the company domains;
  • Group Policy creation, monitoring and compliance check;
  • Managing Trust relationships and Schema;
  • Creation and implementation of security templates;
  • LAPS-Management;
  • Yearly MS True-Up;

Server Operations

  • Ensure licensing compliance for Windows Servers Systems;
  • Define/create Images for Windows server systems (virtual and physical);
  • Ensure compliance between server hardware and multivendor support contract;
  • General knowledge about networking (TCP/IP, Firewalls etc.) for requesting necessary IP and subnet configuration and firewall rule activations;

Ping Federate

  • Implement changes of attributes and applications inside Ping Federate;
  • Update and upgrade the Ping Identity software;
  • Maintenance of Ping Federate components;
  • Take part in meetings of the French Service Owner;

Virtualization

  • Be in charge of virtualization products of VMWare e.g. ESXi, vSAN, Cloud Foundation. (VMWare VCP Certification recommended);
  • Be in charge of Nutanix HCI systems;
  • Implementation of virtualization architecture design;
  • Coordinate implementations with IT Technicians and subcontractors;
  • Conduct system audit reviews;
  • Server capacity management;
  • Backup and disaster recovery planning;

CITRIX

  • Be in charge of plan, design, setup and manage Citrix environments;
  • Upgrading Citrix components;
  • Development of hardware infrastructure for the Citrix farm;
  • Knowledge to analyze Citrix components and their network configuration;
  • Configure and administrate Citrix ADC/NetScaler;
  • Developing Provisioning concept of Applications and Virtual Desktop on customer needs;
  • Create Images for Provisioning Services deployments and create delivery groups;

TRELLIX- and WSUS-Services

  • Install, upgrade and manage WSUS & TRELLIX instances;
  • Check for upgrading the components;
  • Coordinate implementations/upgrades with IT Technicians and subcontractors;
  • Define Update plans for new TRELLIX and windows updates;
  • Direct the subcontractor to approve the needed updates based on update plans;
  • Perform tests to ensure the updates are being installed correctly;

Qualifications

You will have the following qualifications and relevant experience

  • Minimum Masters in Mathematics / Computer Science / Business Information Systems / IT Systems Engineering or similar;

Detailed Experience with

  • SQL;
  • MS-Office;
  • MS-Project ;

Minimum 3 year experience working with 

  • Active Directory;
  • Windows Server, MS-SQL;
  • Virtualization (Citrix, VMWare);
  • Storage Specalist (NetApp, Q-SAN);
  • Fluency in English & German is a must;

Additional Information

This job is located in Bremen, Germany.

If you think you have what it takes for this job, please send your CV (in English and in Word or PDF) by clicking on the button “Apply for this job” quoting job DE-HP-26094.

An exciting and dynamic international working environment awaits you!

Inclusive and committed employer, our company works every day to combat all forms of discrimination and promote a respectful working environment. That's why, committed to gender diversity and overall inclusivity, we encourage all applications and profiles.                         Last apply date: 25/05/2026!

Skills Required

  • Masters in Mathematics / Computer Science / Business Information Systems / IT Systems Engineering or similar
  • Minimum 3 years experience with Active Directory
  • Minimum 3 years experience with Windows Server, MS-SQL
  • Minimum 3 years experience with virtualization (Citrix, VMWare)
  • Minimum 3 years experience with Storage Specialist (NetApp, Q-SAN)
  • Fluency in English & German
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The Company
HQ: Paris
49,329 Employees

What We Do

Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognised for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2023, the Group generated revenues of €5.8 billion. The world is how we shape it

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