IT Operation Analyst - Hybrid Toccoa, GA / Greenville, SC

Posted 6 Days Ago
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Toccoa, GA, USA
Hybrid
70K-80K Annually
Junior
Financial Services
The Role
Supports IT operations through invoice processing, budget and expense tracking, reporting, analytics, purchase requests, and office supply management. Partners with ITSM and deployment teams on capacity planning, metrics, SLAs, and business value. Maintains audit readiness, documents processes, supports IT projects, and coordinates leadership meetings. The role requires strong Excel and Microsoft Office skills, financial or IT operations experience, analytical ability, communication skills, and the ability to manage multiple priorities.
Summary Generated by Built In
Job Summary & Responsibilities
Join our growing team as an IT Operations Analyst.
 
This position is a Hybrid position in Toccoa, GA or Greenville, SC.
 
Annual Base Salary - $70,000 to $80,000
 
This role supports IT operations through invoice processing, budget tracking, reporting, and analytics. Coordinate IT purchase requests and office supply management. Partner with ITSM and Deployment Managers to support capacity planning, metrics, SLAs, and business value. The Analyst supports audit readiness and process documentation across the IT department.
 
Principal Accountabilities and Responsibilities
 
Invoice Processing and Financial Oversight
  • Oversee IT invoice processing including submission and partial processing
  • Understand and analyze the drivers behind IT invoices and expenses
  • Collaborate with finance teams to monitor budget, track expenses, and identify cost-saving opportunities
  • Support budget planning, including tracking vendor renewals, cost increases, and contract end dates
  • Support audit readiness
Support IT Operations Reporting and Analytics
  • Produce IT operations reporting for leadership
  • Develop and maintain IT operations analytics
  • Coordinate with ITSM and Deployment Managers to support capacity planning, metrics, SLAs, and business value
  • Understand business and departmental metrics and organizational linkage
Performs Office Supply Management
  • Process IT purchase requests
  • Manage IT office supply inventory
Support IT and Infrastructure Teams
  • Support special and high-priority projects assigned
  • Participate in IT processes to comply with internal policies and regulatory requirements
  • Document processes and workflows through written and visual tools and templates
  • Coordinate meetings and events for IT leadership team
EDUCATION, QUALIFICATIONS, AND EXPERIENCE
  • Undergraduate Degree in Business or related field
  • Minimum of 2 years' experience in IT operations, financial management, or project management
  • Strong proficiency with Excel
  • Ability to maintain confidential business and personal information
  • Advanced interpersonal relationship skills at a variety of levels and business settings
  • Strategic mindset with strong skill to manage change, complexity, and drive for results
  • Demonstrate the ability to analyze relevant information and apply individual judgment
  • Ability to work in a team environment
  • Ability to manage multiple tasks simultaneously
  • Strong communication skills (verbal / written)
  • Proficient with MS Office Suite products
  • Must possess a valid driver's license and the ability to operate an automobile as needed
DESIRABLE
  • Experience with SharePoint
  • Experience with SAP, Concur, etc.
  • Experience with data reporting or analytical tools (e.g.., Power BI, Excel pivot tables/Power Query)

Skills Required

  • Undergraduate degree in business or a related field
  • At least 2 years of experience in IT operations, financial management, or project management
  • Strong proficiency with Excel
  • Ability to maintain confidential business and personal information
  • Advanced interpersonal relationship skills across business levels and settings
  • Strategic mindset and ability to manage change and complexity while driving results
  • Ability to analyze information and apply individual judgment
  • Ability to work in a team environment
  • Ability to manage multiple tasks simultaneously
  • Strong verbal and written communication skills
  • Proficiency with Microsoft Office Suite products
  • Valid driver's license and ability to operate an automobile as needed
  • Experience with SharePoint
  • Experience with SAP, Concur, or similar systems
  • Experience with data reporting or analytical tools such as Power BI, Excel PivotTables, or Power Query
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The Company
HQ: Toccoa, GA
1,021 Employees
Year Founded: 1941

What We Do

Since 1941, 1st Franklin Financial Corporation has had one goal—Serving communities by offering opportunities to individuals and families through financial services. It’s been over 85 years since Founder Ben F. Cheek, Jr. made his first $34 auto loan. While times have changed, our commitment to customers has not. Our customers know us and more importantly, we know them. This commitment is why we’ve been able to help generations of families in times when they have needed us most. With over 325 loan offices in 8 states, 1st Franklin Financial Corporation continues to provide personal loans, supplying our customers with the cash they need. With offices located primarily in rural locations, we understand the struggles in these areas. We offer loans for auto repairs, home improvements, or debt consolidation. We can help with starter loans, wedding loans, medical expense loans, funeral loans, or a small personal loan to help you meet day to day expenses. We also offer Retail Sales Financing to help our local small businesses grow. Whatever the need, we can answer all of your loan questions and help you find a solution.

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