The Role
The IT Officer maintains and troubleshoots hardware and software, manages network infrastructure, ensures data security, and provides technical support to employees.
Summary Generated by Built In
Job Summary: The IT Officer is responsible for maintaining and troubleshooting hardware and software issues, setting up and maintaining computer systems, and ensuring the security and privacy of company data. The ideal candidate will be knowledgeable in network infrastructure, hardware and software troubleshooting, and cloud-based solutions and services.
Reports To: IT Manager
Work Location: Kukum Head Office
Responsibilities:
- Provide technical support
to all employees in person, by phone, or email.
- Maintain and troubleshoot
hardware and software issues.
- Set up and maintain
computer systems, including installation and configuration of software and
hardware.
- Ensure the security and
privacy of company data by implementing and managing security measures.
- Manage and maintain the
company's network infrastructure, including routers, switches, and
firewalls.
- Manage the company's IT
assets, including inventory and procurement of hardware and software.
- Assist in managing the
company’s website and resolving technical issues relating to social media
pages and presence.
- Keep up to date with new
technologies and suggest ways to improve the company's IT infrastructure.
- Conduct regular
maintenance of hardware and software to ensure they are up to date.
- Work with external vendors
and service providers to resolve IT issues.
- Train employees on the
proper use of hardware and software.
Requirements
Competencies (Knowledge/Skills/Experience):
- Bachelor’s degree
in computer science or related field.
- At least 3 years
of experience in IT support or related field.
- Excellent
knowledge of hardware and software troubleshooting.
- Strong knowledge
of network infrastructure, including routers, switches, and firewalls.
- Familiarity with
cloud-based solutions and services.
- Ability to work
independently and as part of a team.
- Excellent
communication and interpersonal skills.
- Ability to
multitask and prioritize tasks effectively.
Benefits
Compensation:
- A comprehensive benefits package designed to support your well-being
and professional growth. Enjoy perks such as competitive health coverage, educational assistance, opportunities for career development, flexible work arrangements,
generous leave policies, and a collaborative work culture.
- The remuneration will be determined based on the candidate's qualification, experience, skills, taking into consideration industry standards and the company's compensation structure.
Skills Required
- Bachelor's degree in computer science or related field
- At least 3 years of experience in IT support or related field
- Excellent knowledge of hardware and software troubleshooting
- Strong knowledge of network infrastructure, including routers, switches, and firewalls
- Familiarity with cloud-based solutions and services
- Excellent communication and interpersonal skills
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The Company
What We Do
Hatanga is a leading construction and civil infrastructure company based in the Solomon Islands, focused on nation-building projects and sustainable development.
