IT Officer

Want to help make a difference?

CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

Instructions for Applying

1. Prepare your resume in .doc or .pdf format
2. Prepare your letter of application/cover letter 
3. Click on the "Apply for this Job" button
4. Fill up the form with relevant personal details
5. Upload your resume/curriculum vitae and cover letter in the corresponding field
6. Answer the qualifying questions completely
   
7. Hit the "Submit Application" button

Note: Incomplete requirements will not be processed. Once every task has been completed, please wait for approximately 2-3 working days to receive an update on your application.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience)
• At least 1–3 years of experience in IT support or helpdesk environments
• Familiarity with hardware components, operating systems (Windows/macOS), and enterprise applications
• Working knowledge of basic networking concepts (TCP/IP, routers, switches, DNS, DHCP)
• Understanding of basic IT security practices, including password policies, antivirus software, and data protection
• Experience with asset management software or tools (e.g., Freshservice, Snipe-IT, Lansweeper)
• Excellent troubleshooting, communication, and customer service skills
• Strong organizational and record-keeping abilities

Responsibilities:

• Provide timely support for hardware, software, and network issues to stakeholders
• Set up and configure computers, peripherals, and IT equipment
• Assist stakeholders with system access, troubleshooting, and application use
• Document issues, solutions, and escalate complex problems when necessary
• Track and maintain records of all IT hardware and software assets
• Manage the full lifecycle of assets—from acquisition to disposal
• Conduct regular inventory audits and reconciliations
• Coordinate with vendors and procurement for IT asset needs