Pay Plan Title: Engineer
Working Title: IT Network Engineer
Position Number: 81162
FLSA Status: Exempt
Posting Salary Range: $66,000 - $91,988
Office Location: Remote within North Carolina.
POSTING DETAILS:
Make an Impact
Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.
Why Work for Us?
Trillium believes that empowering others begins with supporting our team. We offer our employees:
- A collaborative, mission-driven work environment
- Competitive benefits and work-from-home options for most positions
- Opportunities for professional growth in a diverse inclusive culture
Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.
If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!
What We’re Looking For
Trillium Health Resources has a career opening for an IT Network Engineer to join our team! The IT Network Engineer is responsible for the administration, deployment, monitoring, upgrading, and support of all Information Technology related systems, including servers, PCs, LAN/WAN switching and routing, operating systems, security, wireless systems, storage solutions, PC hardware, software, and peripherals, and all telephony related hardware for an enterprise-level Unified Communications systems.
On a typical day, you might:
- Administer, maintain and support the Agency’s data, voice & security systems infrastructure, including the Wide Area Network (WAN), Local Area Network (LAN), all servers, PCs, switches, routers, printers and miscellaneous peripheral equipment; make recommendations for future hardware or software additions or enhancements.
- Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
- Secure network systems by establishing and enforcing policies, defining and monitoring access.
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Report network operational status by gathering, prioritizing information, managing projects.
- Monitor problem/change activities and coordinates involvement of technical and staff and vendors to ensure effective implementation of new or enhanced systems and resolution of user problems.
Employee Benefits:
Trillium knows that work/life balance is essential. That’s why we offer:
- Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
- Work-from-home options available for most positions
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
- NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies
Qualifications
Required:
- High School Diploma/GED and three (3) years of experience in server operating system (Microsoft Server, Linux) or hardware administration, TCP/IP Networking (Routing / Switching / Subnets / Masks / Vlans), DHCP / DNS. Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements.; OR
- Associate’s degree and minimum one (1) year of experience in server operating system (Microsoft Server, Linux) or hardware administration, TCP/IP Networking (Routing / Switching / Subnets / Masks / Vlans), DHCP / DNS. Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements.; OR
- Equivalent combination of education/experience.
- High School/GED and Two-year degrees require certification.
- Must have a valid driver’s license.
- Must reside within North Carolina.
Preferred:
- Experience with two (2) or more of the following:
- Network Security including firewalls, IDS/IPS
- Cloud Computing with Azure, AWS, Google, Private clouds)
- Data protection including backup/recovery and replication
- Administration of virtual Server environments such as Vmware, HyperV, Acropolis
- Email administration
- Microsoft Active Directory
- Wireless LAN (WIFI)
- Project Management
- VOIP Systems (Cisco Call Manager, Avaya, 3CX, Shoretel, or others)
- Network +, CCNA, CCNP, MCSE, SSCP, CISSP, CISA, PMP, Vmware, Google, Aws, Azure will be accepted.
Deadline for Application: June 18, 2026 at 11:59 pm
How to Apply
To be considered, submit your application and resume through our ADP Career Center. Your resume must include:
- Employer name, dates of service (month/year), average hours worked per week, and essential job duties
- Education details (degree type, date awarded, institution, field of study)
- Licensure/certification information, if applicable
After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.
Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.
Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.
#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth
Skills Required
- High School Diploma or GED and three (3) years experience in server operating systems or hardware administration, TCP/IP networking (routing/switching/subnets/masks/vlans), DHCP/DNS (certification required).
- Associate's degree and minimum one (1) year experience in server operating systems or hardware administration, TCP/IP networking (routing/switching/subnets/masks/vlans), DHCP/DNS (certification required).
- Equivalent combination of education and experience.
- Certification (applicable certs may substitute for degree/experience); High School/GED and two-year degrees require certification.
- Valid driver's license.
- Must reside within North Carolina.
- Experience with network security (firewalls, IDS/IPS); cloud platforms (Azure, AWS, Google, private clouds); backup/recovery and replication; virtualization (VMware, Hyper-V, Acropolis); email administration; Active Directory; Wireless LAN; VOIP systems; project management.
- Certifications accepted/preferred: Network+, CCNA, CCNP, MCSE, SSCP, CISSP, CISA, PMP, VMware, Google, AWS, Azure.
What We Do
Trillium Health Resources manages specialty behavioral health care for North Carolinians across 46 counties. Trillium is committed to transforming lives and building community well-being through partnership, access to services and proven solutions designed to help those we serve reach their fullest potential. Everyone on Trillium’s staff--our care managers, call center, claims agents, project managers, and IT staff--all contribute to this mission. We offer a challenging, engaging work environment where staff take home more than a paycheck. Our performance management plan includes regular check-ins to examine individual employee goals and professional development plan. Our departments work on cross-functional, short-term projects and long ranging initiatives. Every day we see the results of our dedication, in the smiles of children on our accessible playgrounds and pride on the face of an adult cooking a meal for the first time. By joining Trillium, you are doing more than going to work…you are transforming lives. We help those with mental health conditions, intellectual and developmental disabilities, traumatic brain injury, and substance use disorders (Medicaid members and state-funded recipients) get the services they need to improve well-being and live fulfilling lives. We are dedicated to carrying out our mission by investing in the health and well-being of the communities we serve and empowering individuals with access to services, tools and resources to live a fulfilling life. Trillium reserves the right to hide material (comments, images and/or links to other sites) that contains anything vulgar or sexually explicit; is spam; advocates or depicts illegal activity; targets or disparages any ethnic, racial, other type of group; contains personal attacks of any kind; promotes private business ventures, services, or products; campaigns for public office or promotes a political organization; infringes on copyrights or trademarks; or is off topic.
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