We're committed to bringing passion and customer focus to the business.
Position Summary
The IT Engineer II applies engineering principles and practices to develop, implement, and manage IT Systems throughout the Simmons Bank IT Infrastructure. They play a vital role in ensuring that Simmons’ IT systems function effectively and efficiently while meeting the needs of the systems’ end users. They will be responsible for troubleshooting complex technical issues and collaborate across the unit’s areas to integrate, innovate, and drive productivity.
Essential Duties and Responsibilities
Understands and utilizes existing infrastructure and business processes to improve efficiency.
Provides troubleshooting and support on applicable applications.
Exhibits expertise in assigned business or technical application systems.
Designs and participates in testing for applications or technologies.
Drives the successful deployment of new technologies and/or enhancements to existing systems.
Acquires and maintains application expertise through two or more certifications and educational programs.
Provides escalated tier 3 support, including researching issues and determining options for resolution.
Complies with bank policies as applicable to this position.
Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures applicable to this position, including completion of required compliance training.
Designs and deploys complex updates to software applications.
Participates in a leading role on IT related projects as assigned.
Leads discussions with hardware and software partners.
Develops appropriate technical documentation.
Performs other duties and responsibilities as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills
Hands‑On Enterprise & Branch Network Engineering
Design, build, configure, and support large‑scale branch (basin), campus, and WAN environments, including routing, switching, wireless, and resilient connectivity across hundreds of distributed locations.
Perform hands‑on troubleshooting of complex network issues impacting availability, performance, and security.
Networking Platforms & Technologies
Cisco enterprise routing, switching, wireless, and network services (configuration, upgrades, lifecycle management)
Fortinet next‑generation firewalls, VPNs, segmentation, and secure access solutions, including hands‑on policy creation and troubleshooting
VMware VeloCloud SD‑WAN architecture, deployment, edge configuration, optimization, and operational support
Cloud & Hybrid Networking
Microsoft Azure networking, including virtual networks (VNets), subnets, route tables, NSGs, Azure Firewall, VPN Gateway, ExpressRoute, and integration with on‑premises networks
Hands‑on support of hybrid cloud connectivity, IP addressing, routing, and security design across cloud and physical data centers
Network Automation & Configuration Management
Cisco Catalyst Center (DNA Center) automation, assurance, template‑based provisioning, and configuration enforcement
SolarWinds Network Configuration Manager (NCM) for configuration backups, compliance auditing, change tracking, and remediation
Terraform for infrastructure‑as‑code (IaC) to deploy and manage network and cloud resources
Use of automation and scripting tools (APIs, Ansible, PowerShell, Python) to reduce manual work, improve consistency, and scale network operations
Operational & Service Delivery
Hands‑on participation in incident response, root cause analysis, maintenance windows, and network cutovers
Development and enforcement of network standards, documentation, and operational runbooks
Collaboration with NOC, security, cloud, and application teams to ensure reliable service delivery
Travel & On‑Site Support
Some travel required to support branch openings, network deployments, upgrades, and critical on‑site troubleshooting as business needs dictate
Education and/or Experience
Associate’s degree or higher preferred
Five plus years of experience as a technical engineer or equivalent
Computer Skills
Skilled in use of Office automation tools (i.e. Word, Excel, PowerPoint, SharePoint, etc.)
Advanced understanding of networking, cloud computing, server architecture, data management, and/or banking business processes.
Certificates, Licenses, Registrations
Certification in applicable technical applications preferred
Banking Certification or experience a plus
Other Qualifications (including physical requirements)
Strong oral and written communication skills.
Strong organizational, problem solving, and planning skills with the ability to set priorities.
General banking knowledge preferred.
Other
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.
Skills Training
Critical Thinking, Reading Comprehension, Systems Analysis,
Communication, Decision Making, Problem Solving, Project Management
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
Top Skills
What We Do
We were founded as a community bank. More than 100 years later, we still act like one. For over a century, we’ve worked hard to help make our customers’ dreams come true – dreams like buying a home, starting a business or simply having the ability to manage your money safely and securely, anywhere you happen to be. Simmons Bank has 200 locations and employs 2,800 associates across our six-state footprint
