IT Network Administrator

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.
We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.

The Role
We're looking for Network Administrator who can thrive in a team setting and who is passionate about delivering quality work and exceptional service. Our Network Administrator must perform network administration and planning for all aspects of IT-network infrastructure (including network equipment, server integration, and software applications), bring reliable, durable, and cost-effective network ideas, and propose solutions for all IT-related needs.
This is an in office position in Lincoln, NE.

• Perform a wide range of network administration duties including installations, debugging, maintenance, upgrades, and general support for Cisco, Juniper, network equipment

• Evaluate, test, and deploy all software and hardware upgrades to the networking infrastructure

• Assist in the configuration and deployment of core and peripheral network devices which will require continuous learning of new devices (i.e. switches, routers, and firewall equipment)

• Proactive monitoring of all network devices, services, and servers using a combination of tools to ensure high availability and SLA’s

• Collect and review network utilization data for capacity and planning purposes

• Assist in developing, implementing, testing, and maintaining disaster recovery plans

• Interface with vendors for procurement and maintenance of all IT infrastructures

• Manage and troubleshoot network and Internet connectivity throughout the organization

• Work closely with fellow tech team members to provide end-user support and issue resolution

• Maintain up-to-date knowledge of emerging tools and technologies

• Research, evaluate and recommend technologies to support business requirements

• Rigorously create and maintain documentation for all processes and procedures

• Collaborate with and support the work of other staff engaged in similar functions

• Coordinate with the rest of the IT team to meet the team objectives

• Provide emergency 24 x 7 on-call support on a rotating basis

PREFERRED EDUCATION and Qualifications: 

• Degree in Networking, Computer Science, Information Technology, or related work experience (relevant experience – field preferred – and education may be considered in lieu of a degree).

• Minimum 2-3 years of experience in Network Administration.  At least 2-3 years of experience working with networking equipment specifically, including maintenance and upgrades.

• Experience working with Linux and Windows servers, firewalls and network monitoring tools.

• Strong knowledge of networking, including TCP/IP, Vlans, Ethernet, switching, routing and routing protocols, and DNS.

• Strong technical aptitude and ability to research and solve complex issues independently.

• Knowledge in AD, OU and GPO structure and willingness and ability to learn new skills and apply them as needed.

• Ability to effectively communicate issues and resolutions to all levels of the organization.

• Exceptional customer service skills

• Performs collaboratively within a team-focused environment    

• Works cross-functionally with the business and IT team

• Strong oral and written communication skills (e-mail, chat, and telephone conversations) with technical and non-technical clients         

• Strong interpersonal skills with technical and non-technical clients  

• Works with a minimum of direct supervision

• Proven technical aptitude including strong troubleshooting skills

• Organized and follows issues/tasks to completion

People are our passion.  At ALLO, we don’t treat you like a number. You’re a human being. 
 

Get ready to plug into the perks at ALLO: 

• Free ALLO Service:  We’ll pick up the tab on your ALLO fiber internet, TV, and phone bill. Seriously!
• Retirement Plan:  The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%.
• Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
• Benefits:  Our benefits include medical, vision, and dental with low employee costs.  Not to mention generous Earned Time Off (ETO) program.
• Sponsorships:  Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
• Tuition Assistance:  Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition.

ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.

Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at recruiting@allofiber.com.

ALLO is a Drug Free and Tobacco Free Workplace.