IT Monitoring Specialist

Posted 16 Days Ago
Be an Early Applicant
Belgrade, Grad Beograd, Centralna Srbija
1-3 Years Experience
Fintech • Payments • Financial Services
The Role
The IT Monitoring Specialist at Paysend will monitor and maintain critical payment services, manage incident responses, coordinate resolutions, create incident reports, and develop a centralized monitoring system. The role offers significant opportunities for growth within a fast-paced, innovative environment.
Summary Generated by Built In

At Paysend, we're on a mission to deliver the World's Simplest Money Transfer.

Paysend is a next-generation integrated global payment ecosystem, enabling consumers and businesses to pay and send money online anywhere, anyhow and in any currency. Paysend is UK-based and has global reach having been created in April 2017 with the clear mission to change how money is moved around the world. Paysend currently supports cross-network operability globally across Mastercard, Visa, China UnionPay and local ACH and payment schemes, providing over 40 payment methods for online SMEs.

Paysend can send money to over 170 countries worldwide and has attracted more than seven million consumers to its platform. As a global end-to-end payment platform, Paysend has a global network of banks and international and local payment systems and has partnerships with the major international card networks Visa, Mastercard and China Union Pay as a principal members and certified processors.

Our success is built on supreme technology, friendly customer service and, of course, the very best talent in the FinTech industry. We’re looking for the future gamechangers of FinTech to join us as we positively disrupt the personal and business payments markets and make financial services more accessible and inclusive for individuals and small businesses around the world.

Every day is a new challenge at Paysend, and we approach each project with ambition, innovation and creativity.

What's the role about

This position offers a unique opportunity for junior engineers to kick-start their professional journey and explore diverse development avenues. As part of our team, you’ll be responsible for product monitoring and incident management process. This role serves as an excellent foundation for growth and opens doors to various career paths. Don’t miss out on this chance to unleash your potential and chart your own success story!

What you’ll be doing

  • Maintenance of business critical payment services and products of the group of companies
  • Providing monitoring and detection of problems and faults in payment services 
  • Prompt incident response
  • Creating incident reports
  • Appointment and coordination of employees responsible for resolving incidents
  • Designate of employees responsible for resolving incidents and coordinate different units in case of complex incidents
  • Development of a centralized monitoring system
  • Configuring of products' traffic settings
  • Deployment of products' releases
  • Ability to solve general issues

What you’ll need to be successful in the role

  • Knowledge of Windows and Linux operating systems; basic skills in operating system administration 
  • Familiar with basic networking concepts 
  • General knowledge of  IT monitoring concepts
  • Troubleshooting skills are welcome
  • Experience with Zabbix and Grafana or similar monitoring systems
  • Experience with Jira and Confluence or similar service management tools 
  • English - B1 Intermediate
  • Readiness to work at the intersection of business and IT 
  • Ability to react quickly in case of emergency
  • Careful and responsible person

Would be a plus: 

  • Experience with GitLab
  • Knowledge of scripting languages: bash / sh, python
  • Ability to write basic SQL queries 
  • Experience with MSSQL / Oracle / PostgreSQL DBMS


Why Paysend?

We’re looking for people who share our passion for innovation, buy into the Paysend ethos and add value to our team. When you join Paysend, you’ll have the chance to grow and develop as the business does.

We believe in empowering people to be successful in their jobs, and we pay them fairly for their expertise. We give everyone the context and tools to operate as business owners and encourage our people to contribute with their hearts, minds and creativity.

In the fast-paced FinTech industry the Paysend journey may not always be easy, but we succeed by working together to create solutions that break the status quo. We employ the right people to help us steer the business towards success and global influence.

If Paysend sounds like the perfect company for you, we’d love to hear from you! 

Top Skills

Bash
Python
Sh
The Company
London
500 Employees
On-site Workplace
Year Founded: 2017

What We Do

At Paysend, we're on a mission to deliver the World's Simplest Money Transfer. Paysend is a next-generation integrated global payment ecosystem, enabling consumers and businesses to pay and send money online anywhere, anyhow and in any currency. Paysend is UK-based and has global reach having been created in April 2017 with the clear mission to change how money is moved around the world. Paysend currently supports cross-network operability globally across Mastercard, Visa, China UnionPay and local ACH and payment schemes, providing over 40 payment methods for online SMEs. Paysend can send money to over 170 countries worldwide and has attracted more than six million consumers to its platform. As a global end-to-end payment platform, Paysend has a global network of banks and international and local payment systems and has partnerships with the major international card networks Visa, Mastercard and China Union Pay as a principal members and certified processors. Paysend: Simple Money Transfer Download the Paysend app from the App Store or Google Play

Jobs at Similar Companies

Energy CX Logo Energy CX

Strategic Account Executive

Greentech • Professional Services • Business Intelligence • Consulting • Energy • Financial Services • Utilities
Easy Apply
Chicago, IL, USA
55 Employees

MassMutual India Logo MassMutual India

Analyst - Quality Assurance

Big Data • Fintech • Information Technology • Insurance • Financial Services
Hyderabad, Telangana, IND

Bectran, Inc Logo Bectran, Inc

UX/UI Designer

Artificial Intelligence • Fintech • Information Technology • Machine Learning • Software • Automation
Schaumburg, IL, USA
51 Employees

Similar Companies Hiring

Bectran, Inc Thumbnail
Software • Machine Learning • Information Technology • Fintech • Automation • Artificial Intelligence
Schaumburg, IL
51 Employees
Energy CX Thumbnail
Utilities • Professional Services • Greentech • Financial Services • Energy • Consulting • Business Intelligence
Chicago, IL
55 Employees
MassMutual India Thumbnail
Insurance • Information Technology • Fintech • Financial Services • Big Data
Hyderabad, Telangana

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account