The Role
Own and evolve IT operations for a remote, multi-location organization: device provisioning, user lifecycle and access management, Microsoft 365/Azure AD administration, MDM, endpoint security, patching, VPNs, and vendor/licensing management. Maintain IT policies, documentation, and support onboarding while contributing to infrastructure projects and cross-functional IT initiatives.
Summary Generated by Built In
About BRAVAS
At BRAVAS, we transform homes into extraordinary living experiences. As the nation’s #1 luxury technology integrator, we design and deliver premium solutions - lighting, shades, A/V, networking, home automation, and more, that make life effortless, beautiful, and connected.
We partner with homeowners, architects, builders, and designers on some of the most spectacular homes in the country. And we’re growing.
The Role
We're looking for a strategic, hands-on Director of IT to build and lead the technology function that powers Bravas's distributed, multi-location workforce. This is a fully remote, high-impact leadership role - you'll set the vision and roadmap for our IT infrastructure, security posture, and internal systems, while staying close enough to the details to execute when needed. You'll partner directly with executive leadership and cross-functionally with Operations, People & Culture, Finance, and field teams across all branch locations, translating business priorities into scalable technology decisions. This role is a strong fit for someone who has run IT as a function - not just a queue - and is excited to build that function from the ground up as Bravas grows.
What You'll Do
What You Bring
At BRAVAS, we transform homes into extraordinary living experiences. As the nation’s #1 luxury technology integrator, we design and deliver premium solutions - lighting, shades, A/V, networking, home automation, and more, that make life effortless, beautiful, and connected.
We partner with homeowners, architects, builders, and designers on some of the most spectacular homes in the country. And we’re growing.
The Role
We're looking for a strategic, hands-on Director of IT to build and lead the technology function that powers Bravas's distributed, multi-location workforce. This is a fully remote, high-impact leadership role - you'll set the vision and roadmap for our IT infrastructure, security posture, and internal systems, while staying close enough to the details to execute when needed. You'll partner directly with executive leadership and cross-functionally with Operations, People & Culture, Finance, and field teams across all branch locations, translating business priorities into scalable technology decisions. This role is a strong fit for someone who has run IT as a function - not just a queue - and is excited to build that function from the ground up as Bravas grows.
What You'll Do
- Own the IT strategy and roadmap for a remote-first, multi-location organization, aligning technology investments with business growth and operational priorities
- Build, lead, and continuously improve IT operations end-to-end: device and user lifecycle management, onboarding/offboarding, and access governance
- Set direction for core business systems administration - Microsoft 365 (or Google Workspace), cloud platforms, VPNs, and internal SaaS tools - and evaluate new tools as the company scales
- Own identity and access strategy across all systems (Active Directory / Azure AD, SSO, MFA, role-based permissions), ensuring security and compliance keep pace with headcount growth
- Define and drive the company's cybersecurity posture: endpoint protection, patch management, vulnerability management, and incident response planning
- Establish IT governance - policies, documentation, and standard operating procedures - that scale with the organization and hold up to audit or compliance scrutiny
- Own vendor and licensing strategy, negotiating contracts and managing budget to ensure cost-effectiveness across a growing tool stack
- Serve as the executive-level point of contact for IT, communicating risk, priorities, and tradeoffs to non-technical leadership in clear, business-relevant terms
- Lead infrastructure initiatives from concept to completion, including network improvements, system migrations, and major tool rollouts
- Build the case for and manage any future IT hires or contractors as the function grows
What You Bring
- 7+ years of progressive IT experience, including time owning IT strategy or leading an IT function - preferably in a distributed or multi-location environment
- Proven ability to operate at both strategic and hands-on levels - comfortable setting direction and stepping in to execute
- Deep expertise in Microsoft 365 administration, Azure AD / Entra ID, and MDM solutions (Intune, Jamf, or similar)
- Experience owning ERP or CRM platform strategy (NetSuite experience is a strong plus)
- Strong grasp of network architecture: DNS, DHCP, VPN, firewalls, and cloud networking
- Track record of building or maturing a cybersecurity program: endpoint security, patch management, and security best practices
- Excellent documentation and governance habits - you build systems, not just tickets
- Executive-level communication skills; able to translate technical risk and tradeoffs into plain language for leadership and non-technical stakeholders
- Demonstrated ability to manage budget, vendor relationships, and contract negotiations
- Self-directed and highly organized, with experience leading initiatives across multiple teams, functions, or time zones
- Familiarity with construction, trades, or field-service industries
- Experience with project management platforms like Basecamp or Monday.com
- Exposure to AV/smart home technology ecosystems (Control4, Lutron, Crestron, etc.)
- CompTIA Security+, Microsoft certifications, or similar credentials
Skills Required
- 3-5+ years of experience in IT systems administration
- Microsoft 365 administration
- Google Workspace administration
- Azure AD / Entra ID and Active Directory management
- MDM solutions (Intune, Jamf, or similar)
- Experience supporting ERP or CRM platforms
- Network fundamentals: DNS, DHCP, VPNs, firewalls, cloud networking
- Endpoint protection and patch management tools
- Identity and access management: SSO, MFA enforcement, role-based permissions
- Device provisioning, user onboarding/offboarding, and access management
- Excellent documentation habits
- Strong communication skills and cross-functional collaboration
- Self-directed, organized; experience coordinating remotely across teams/time zones
- Vendor relationship and software licensing management
- NetSuite experience
- Familiarity with construction, trades, or field-service industries
- Experience with Basecamp or Monday.com
- Exposure to AV/smart home ecosystems (Control4, Lutron, Crestron)
- CompTIA Security+, Microsoft certifications, or similar credentials
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The Company
What We Do
Bravas is a leading national home experience designer and technology integrator specializing in luxury residential and office spaces. They design and install premium smart home solutions, including automated lighting, shading, whole-house audio/video, climate control, and security systems. By collaborating with architects and designers, Bravas creates intuitive, life-enhancing environments that integrate cutting-edge IoT technology into the fabric of the home.
