The Role
Own and run internal IT operations for a growing SaaS company, administer Microsoft 365/Azure/Intune/Defender/Meraki, lead ISO 27001 ISMS and Cyber Essentials Plus certification, line-manage an IT Analyst, manage vendors and IT projects, and contribute to IT strategy.
Summary Generated by Built In
Hyrbid - 3 days in office of which 1 day in our Alderley Park office
CMap builds software that helps project-based businesses — consultancies, agencies, engineering firms — win, deliver and manage work profitably. Our platform is used by teams across the globe, and we're growing.
CMap builds software that helps project-based businesses — consultancies, agencies, engineering firms — win, deliver and manage work profitably. Our platform is used by teams across the globe, and we're growing.
We're proud of our product. But we're prouder of our culture. At CMap, everyone has a voice, ideas are genuinely heard, and the team looks out for each other. Think open offices, no politics, regular socials and a leadership team that listens. If you've worked somewhere like that before, you'll know how rare it is.
We're looking for an IT Manager to take full ownership of CMap's internal IT function. This is a hands-on, player-manager role — you'll run the day-to-day IT operation, lead our IT Analyst, and be the business owner of our ISO 27001 accreditation and Cyber Essentials Plus certification.
Reporting directly to the Technology and Infrastructure Director, you'll be a key voice in technology decisions and have real scope to shape how IT runs at CMap. It's not a maintenance role — it's an ownership role.
Key Responsibilities
Running IT Day-to-Day
- Leading operations across hardware, software, identity, networking and endpoints.
- Staying hands-on — resolving escalated incidents and keeping the business running smoothly.
- Administering and improving Microsoft 365, Azure Identity, Intune, Defender and Cisco Meraki.
Owning Information Security
- Acting as business owner of CMap's ISO 27001 ISMS — audits, controls, risk register, the lot.
- Leading the annual Cyber Essentials Plus certification and owning the BSI relationship.
Leading the Team
- Line-managing and developing our IT Analyst.
- Building a function that runs well whether you're in the room or not.
Contributing to Strategy
- Working with the CTO on IT roadmap and strategy.
- Managing vendor contracts and leading IT projects including new tooling rollouts.
What value you can bring:
- Experience leading IT operations in an enterprise software or SaaS environment.
- Real, hands-on ISO 27001 ISMS and Cyber Essentials Plus experience.
- Strong technical skills across Microsoft 365, Azure Identity, Intune, Defender and Cisco Meraki.
- A track record of managing or developing a small technical team.
- Confident communicator — comfortable with auditors, vendors and senior stakeholders.
- Calm under pressure, well-organised and able to balance the urgent with the important.
Benefits
You’ll be stepping into a high impact role with the autonomy to shape how our services are delivered. You'll work with a passionate, collaborative and forward thinking team committed to creating exceptional client experiences.
If you love structure, quality, problem solving and people -this is a role where you will genuinely thrive.
- Private medical & dental insurance: Supporting your health and wellbeing with access to private care.
- Life assurance: Providing extra financial security for you and your loved ones.
- Help@Hand: 24/7 support for your health and wellbeing.
- Enhanced parental leave: Offering time and support when it matters most.
- Reward Gateway: Access to discounts on a wide range of everyday purchases.
- Team outings and events: Regular chances to connect and unwind.
- Manchester city-centre office: A modern brand new space in the heart of Manchester with great facilities.
About
At CMap, we deliver powerful, industry-focused software that helps professional services firms and project-based businesses thrive.We’re a growing team on a clear mission: to help our clients win more work, deliver it more profitably, and make smarter, data-driven decisions that fuel long-term success.
Skills Required
- Experience leading IT operations in an enterprise software or SaaS environment
- Hands-on ISO 27001 ISMS experience (owner-level)
- Experience owning Cyber Essentials Plus certification
- Strong technical skills with Microsoft 365, Azure Identity, Intune and Defender
- Experience with Cisco Meraki networking and endpoint management
- Track record of managing or developing a small technical team
- Confident communicator comfortable with auditors, vendors and senior stakeholders
- Calm under pressure, well-organised and able to balance urgent and important work
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The Company
What We Do
We make software that helps professional services companies to win more work, deliver it more profitably and make better business decisions.
