IT Manager

Imagine having the power to stress-test an entire power grid against a hurricane or thunderstorm before the clouds even gather. That is the reality we are creating at Neara.

We use advanced machine learning to create engineering-grade, physics enabled digital twins of electricity grids across four continents, this helps asset owners understand their biggest challenges and bring the most viable solutions to life across millions of kilometres of infrastructure.

By simulating extreme weather and structural stress at a network-wide scale, we empower the world’s largest utilities to pinpoint risks, optimise investments and build a more resilient global energy future.

Our team is a collection of brilliant minds who are fanatical about making a tangible difference in the real world, utilising AI and machine learning to accelerate everything from data classification to complex scenario analysis. We have built a special culture where innovation thrives because everyone owns the mission and we need smart, creative people to help us scale this impact to every corner of the globe.

Neara is a fast-growing technology company and our IT infrastructure needs to keep pace. We're looking for an IT Manager who can take full ownership of how our workplace systems run - from the physical setup in our office to the licensed software tools our teams depend on every day. This is an individual contributor role with broad scope and real ownership.

You'll work closely with teams across the business and have a direct impact on how Neara operates day-to-day across all of our offices.

WHAT YOU WILL DO

Office IT

• Manage all physical IT infrastructure — cabling, WiFi, laptops, video meeting technology, peripherals and printers

• Respond to support requests and resolve issues promptly

• Proactively get ahead of problems before they affect the team

Purchasing & vendor management

• Evaluate hardware and software purchasing and negotiate with vendors

• Manage purchases and maintain accurate records of all subscriptions, vendors, and billing methods

• Ensure no gaps in coverage and no surprise renewals

Onboarding & off boarding

• Own the IT side of bringing people into Neara and transitioning them out

• Manage accounts, devices, access provisioning, and license allocation

• Make day one seamless for new starters and ensure offboarding is thorough and secure

Core systems setup & maintenance

• Own domains, email, Google Workspace and Microsoft Office

• Own and maintain processes to ensure that incoming IT requests and proactive projects are tracked and effectively managed

• Manage our mobile device management environment end-to-end

• Handle onboarding, off boarding, policy management, and ongoing improvements

• Evaluate and onboard new providers when needed

Tech stack coordination

• Ensure our tools work cohesively and support the business as we scale

Compliance — SOC 2 & ISO

• Support IT compliance across all Neara offices globally

• Own the relevant IT controls, keep documentation current and ensure we're consistently audit-ready

Servers & on-prem infrastructure

• Look after Neara's external servers and in-office on-premise hardware

• Own the on-premise roadmap as we grow — additional servers, data centres, GPU hardware and beyond

WHO YOU ARE

• 5+ years of, hands-on IT ops experience - ideally in a company that moves quickly and expects people to take initiative

• Equally comfortable with physical IT and operational work - network cabinet one day, vendor negotiation the next

• Genuinely organised - vendors, subscriptions, documentation and access controls don't slip through the cracks on your watch

• A clear communicator who collaborates well across teams, whether that's Engineering, Finance or a new employee on their first day

• Proactive by nature - you flag issues before they escalate and look for ways to improve things without being asked

• Someone who takes compliance seriously and knows how to translate policy into sustainable, practical process

• Admin-level experience with Google Workspace and/or Microsoft 365

• Hands-on MDM experience — Jamf, Intune, or similar

• Solid understanding of networking fundamentals — DNS, DHCP, VLANs, VPNs, firewalls

• Experience managing SSO (Okta, Google SSO, or similar)

• Practical familiarity with SOC 2 and/or ISO 27001 IT controls

• A track record managing software licensing and SaaS vendor relationships

• Server and on-premise hardware experience is a strong plus

• Clear documentation habits — you write things down in a way that's actually useful to others
  

WHAT WE ARE OFFERING YOU

• An opportunity to establish the future of Neara’s IT function and having a meaningful impact on the company operations

• Competitive salary and meaningful ESOP participation.