We're seeking an IT Manager to build and scale our internal technology infrastructure while ensuring compliance with enterprise security standards. You'll be responsible for managing our growing team's technology needs and implementing security frameworks that enable us to serve enterprise customers.
Key ResponsibilitiesInfrastructure & OperationsManage laptop provisioning, software licensing, and hardware lifecycle for 25+ team members
Oversee user account management across SaaS platforms (Google Workspace, Slack, Notion, etc.)
Streamline employee onboarding/offboarding technology processes
Troubleshoot technical issues and provide internal technical support
Manage software license optimization and vendor relationships
Lead SOC 2 Type II compliance efforts, working with external auditors
Implement and maintain security policies, procedures, and documentation
Manage access controls and permissions for business applications and user accounts
Coordinate with engineering team to gather technical compliance evidence
Respond to customer security questionnaires and support enterprise sales process
Conduct regular security assessments for business systems and user endpoints
Ensure GDPR and other regulatory compliance requirements are met
Design scalable business IT systems to support company growth
Evaluate and implement new productivity tools and business applications
Develop IT budgets and vendor management strategies
Create and maintain IT documentation and standard operating procedures
3-5 years of IT experience, preferably in tech startups or high-growth environments
Hands-on experience with SOC 2 compliance and security frameworks
Experience with Google Workspace, SSO solutions, and SaaS application management
Strong understanding of endpoint security, identity management, and access controls
Previous experience supporting technical teams in fast-paced environments
Excellent communication skills for translating between technical and business stakeholders
Competitive salary and equity package
Fully remote position with flexible work arrangements
Opportunity to build business IT systems from the ground up
Direct impact on company's ability to serve enterprise customers
Work with cutting-edge productivity and security tools
Comprehensive benefits package
Silna Health is a health technology company that streamlines front-end insurance workflows for healthcare providers nationwide. We reduce providers' administrative burden, allowing them to become financially fit while focusing on what they do best - providing great care to patients.
Our platform manages prior authorizations, benefit checks, and eligibility checks on providers' behalf using cutting-edge technology to reverse engineer and automate insurance workflows, supported by our talented in-house team of experienced authorization specialists.
Based in New York City, we work with healthcare providers nationwide and have raised two rounds of funding totaling $27M from Accel and Bain Capital Ventures.
Top Skills
What We Do
Introducing the industry's first Care Readiness Platform. Silna handles all prior authorizations, benefit checks and insurance monitoring upfront to make sure your patients are clear to receive care, and you have more capacity to provide it.
