Key ResponsibilitiesTeam Leadership and Management
- Oversee a team of IT professionals, including network administrators and support specialists.
- Develop and enforce IT policies, establishing best practices for network security and operational standards.
- Manage department budget, track expenditures, and make cost-effective decisions on resources.
- Plan and coordinate IT projects, including technology upgrades and deployments.
Technical Oversight and Support
- Ensure stable and secure IT infrastructure, including systems and network performance.
- Collaborate with various departments to assess technology needs and provide solutions.
- Supervise IT maintenance and troubleshooting to minimize system downtime and address issues promptly.
- Guide implementation of cloud services, data protection, and cybersecurity practices.
Vendor and Partner Relations
- Establish and maintain vendor relationships to optimize service agreements and procurement.
- Monitor performance and service levels of third-party providers, ensuring alignment with organizational needs.
Strategic Planning and Technology Development
- Contribute to IT strategy development, aligning technology projects with organizational goals.
- Identify and recommend emerging technology solutions to enhance operational effectiveness.
Team Growth and Development
- Provide mentorship and guidance to the IT team, promoting skill-building and career development.
- Conduct regular performance reviews and provide constructive feedback.
Compliance and Reporting
- Ensure compliance with industry standards and cybersecurity regulations, managing data protection policies.
- Regularly report on IT performance, system health, and security status to executive leadership.
Qualifications and Skills
- Education: Bachelor's degree in IT, Computer Science, or related field preferred.
- Experience: Minimum of 5 years in an IT leadership role, with team management experience.
- Technical Proficiency: In-depth knowledge of network infrastructure, systems management, and IT security.
- Skills: Strong problem-solving abilities, excellent written and verbal communication, and effective collaboration skills.
- Certifications: Relevant certifications (e.g., CompTIA, CISSP, PMP) are advantageous.
Technical Environment
- Security: CrowdStrike, Microsoft Defender.
- Cloud: Microsoft Entra, Active Directory.
- Networking: Cisco Meraki, Wireshark.
- Service Desk: SysAid, ConnectWise.
- Project Management: Asana, MS Teams.
- Additional Technologies: Windows, Linux, Microsoft Intune, SCCM, PDQ Deploy, and various Apple iOS devices.
Top Skills
What We Do
MetroSys is a I.T. Professional Services company based in sunny San Diego, CA. Established in 2006, MetroSys has technical talent supporting the Americas. Our Mission Statement; To simplify our customers’ business solutions while having fun with what we do.
Our creative geniuses have been pioneering data solutions for our valued customers and partners in the following areas:
Data Mobility: Enterprise Storage, Cloud Migrations,
Systems Integration & Installation: Storage, Networking, Virtualization, Database, Messaging
Flexible Workforce: Recruiting, Staffing, Direct Placement
Assessment Services: Storage, Networking, Performance, Periodic, Get Healthy
ingenuity. Agility. Speed.
These are key ingredients to our success. Navigating the world of I.T. Professional Services can pose many challenges. We help customers, channel partners, resellers & manufacturers deliver! Our team of highly experienced professionals can help bridge any gap for your I.T. requirements. Whether assistance with pre-sales or post-sales services, recruiting, or assisting with the launch of emerging technologies, We CAN Help!
Great people. Great Company.
MetroSys has carefully crafted its team of highly skilled talent by not only hiring industry experts, but by selecting people that share our view on company culture. Our core values include teamwork, integrity, accountability, & embracing diversity. Our customer first approach builds strong relationships as a trusted advisor and technology partner. Our team integrates with your business and maximizes efficiency. Simply put, we make it easy.
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