IT Manager

Posted Yesterday
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Hiring Remotely in Bangkok, Phra Nakhon, Bangkok, THA
Remote
Senior level
Fintech • Payments • Software • Financial Services
The Role
Owns local IT infrastructure, operations, security, compliance, and asset management for an overseas branch. Responsibilities include office and site rollouts, endpoint standardization, network and enterprise-system administration, hardware and software lifecycle management, technical documentation, incident resolution, and regulatory coordination. The role partners with headquarters and local stakeholders to implement global IT standards, manage risks, support audits, and maintain secure, reliable IT services.
Summary Generated by Built In

About the role

Act as a Senior IT Engineer for the overseas branch — the technical backbone of local IT delivery — owning local IT infrastructure, operations, security and compliance, and asset management end-to-end as an individual contributor, while serving as a key IT liaison between China HQ and the subsidiary. You will execute local IT strategy, ensure regulatory and information-security compliance, and drive global corporate IT standards adoption locally. Minimum 5 years of progressive IT infrastructure and operations experience; proven track record supporting IT compliance and security programs (e.g. audits, regulator liaison, ISO 27001 / SOC 2 / PCI DSS alignment) is required.

IT Manager

Responsibilities

  • Implement corporate IT standards, policies and security requirements, align local infrastructure with global IT architecture, drive initiatives and ensure remediation closure; provide regular updates to HQ and local management, including incident escalation details and resolution status;
  • Independently deliver IT infrastructure projects for offices and client-facing sites, including site survey, cabling planning, hardware deployment and system commissioning to complete full-cycle site rollout;
  • Establish standardised PC endpoint framework, manage bulk deployment, ongoing support and troubleshooting of business applications;
  • Maintain AV conferencing systems, access control, CCTV, IP telephony and multi-function printers;
  • Administer DNS and DHCP network services, and independently resolve a wide range of network incidents;
  • Manage full lifecycle of IT assets and software licenses: requirement gathering, annual budget planning, procurement, inventory record, maintenance, periodic audit and asset retirement;
  • Administer core enterprise systems including AD, PBX, email platform, enterprise virtualisation platforms (e.g., Citrix) and NAS storage systems (e.g., Synology);
  • Provide on-site support alongside the HQ network team; liaise with local network operators and exchanges, and handle office server rooms, network equipment and data centre issues;
  • Develop technical documentation and operational SOPs to continuously standardise local IT workflows;
  • Support the local IT compliance and security program: interpret regulatory requirements, implement information security controls, run risk assessments and security awareness training, and act as the local point of contact for regulators, external auditors and internal compliance on IT-related matters.

Requirements
  • Able to prioritise workload autonomously, proactively identify IT risks and operational issues and drive resolutions with full ownership of outcomes;
  • Solid project coordination skills to break down tasks, track progress and anticipate risks; escalate resource constraints or technical difficulties to HQ in a timely manner to ensure issue closure;
  • Strong knowledge of PC hardware, Windows OS and macOS, application deployment & troubleshooting; proven experience in endpoint standardisation;
  • Strong understanding of TCP/IP, DHCP, DNS; capable of resolving common network issues independently;
  • Able to develop IT implementation plans with strong hands-on skills to execute hardware installation and system deployment following corporate standards;
  • Practical experience in Windows Server, AD, email systems, PBX, virtualisation and NAS administration; MCSE, Microsoft 365 Certified, Azure Administrator or equivalent certifications are preferred;
  • Business-fluent English for stakeholder communication and technical documentation writing; comfortable working across time zones and multicultural teams.
  • Added advantages: knowledge of DRP/BCP operations; experience liaising with local regulators; direct experience in a securities firm or investment bank; familiarity with IT compliance programs (ISO 27001, SOC 2, PCI DSS or equivalent) and local data protection regulations (e.g. PDPA) in a regulated financial services environment.

Benefits

We offer a comprehensive and holistic work experience and package as follows:

●        Competitive compensation and benefits

●        Fun loving and diverse work environment

●        Business casual work attire everyday


 Please note that only short-listed candidates will be contacted.

Skills Required

  • At least 5 years of progressive IT infrastructure and operations experience
  • Experience supporting IT compliance and security programs, including audits, regulator liaison, or ISO 27001, SOC 2, or PCI DSS alignment
  • Ability to prioritize workload autonomously, identify IT risks and operational issues, and own resolutions
  • Strong project coordination skills, including task breakdown, progress tracking, risk anticipation, and escalation
  • Strong knowledge of PC hardware, Windows OS, and macOS
  • Experience with application deployment, troubleshooting, and endpoint standardization
  • Strong understanding of TCP/IP, DHCP, and DNS, with the ability to resolve common network issues independently
  • Hands-on ability to develop IT implementation plans and execute hardware installation and system deployment
  • Practical experience administering Windows Server, Active Directory, email systems, PBX, virtualization, and NAS systems
  • Business-fluent English for stakeholder communication and technical documentation
  • Ability to work across time zones and multicultural teams
  • Knowledge of disaster recovery and business continuity operations
  • Experience liaising with local regulators
  • Direct experience in a securities firm or investment bank
  • Familiarity with ISO 27001, SOC 2, PCI DSS, or equivalent IT compliance programs
  • Familiarity with local data protection regulations such as PDPA in a regulated financial-services environment
  • MCSE, Microsoft 365 Certified, Azure Administrator, or equivalent certification

Futu Holdings Limited Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Futu Holdings Limited and has not been reviewed or approved by Futu Holdings Limited.

  • Healthcare Strength Health insurance in the U.S. arm is described as strong, with some accounts citing employer-paid premiums for employees. Core medical coverage is listed across U.S. roles.
  • Retirement Support Retirement programs are offered by region, including a U.S. 401(k) with employer contribution and Hong Kong MPF participation. PRC and Singapore roles align with statutory social insurance and CPF-related schemes.
  • Equity Value & Accessibility Equity compensation exists via a group share incentive plan, with some roles in U.S. subsidiaries receiving RSUs at hire. Where granted, equity can meaningfully augment total compensation.

Futu Holdings Limited Insights

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The Company
HQ: Shenzhen
855 Employees
Year Founded: 2012

What We Do

Futu Holdings Limited (Nasdaq: FUTU) is a leading fintech company committed to transforming the investing experience for investors worldwide. With a global presence across Hong Kong, Singapore, the U.S., Australia, Canada, Japan, Malaysia, and New Zealand, we serve over 26 million users through our one-stop digital platforms, Futubull and moomoo, enabling everyone to become a better investor on the go. At Futu, our mission remains unchanged since day 1: make investing easier and not alone. We empower investors of all levels to confidently navigate the market with all the essential tools and data to achieve their financial goals. Together, we strive to build a world where smarter investing is within reach for all.

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