IT Manager - OT Cybersecurity (Hybrid)

IT Manager - OT Cybersecurity (Hybrid)

This is a hybrid role. The first three months are fulltime in the office.

Our team

The OT Cybersecurity Manager is responsible for the effective operation of security technologies and compliance processes within Eversource's Operational systems. Incumbent works directly or through subordinates with clients, colleagues and other key stakeholders to develop technology deployment plans to ensure that cybersecurity technology portfolios are operationally effective, upgraded and enhanced to meet the changing threat landscape and business requirements.  Works with internal and external technology providers to develop cyber security technology deployment plans that will protect new company acquired technology platforms and address new regulatory requirements. 
Individual will manage technical staff and provide oversight to suppliers to build, operate and support technology-based systems, execute on-going access administration processes, and to oversee IT’s NERC-CIP compliance programs.

Essential Functions: 

• Manages the cybersecurity technology within Eversource's operational environment, including: malware protection, EDR, vulnerability scanning and management, network threat detection, change detection.
• Responsible to ensure compliance with applicable regulatory requirements such as NERC-CIP.
• Manages the access administration processes that meet business and regulatory requirements.
• Manages the development, testing, and implementation of disaster recovery procedures for the cybersecurity technology in place.
• Provide input and operational requirements to the company’s overall cybersecurity strategy.
• Develops plans, budgets and schedules for budget requirements for on-going operations that meet client operational level agreements.
• Manages technology deployment projects to ensure that the delivery is on-time, within budget and meets the company’s information and system protection requirements.
• Develops and implementing processes, including defining measurable goals, standards and other process measures to ensure quality service, cost effectiveness and continue to meet the company’s information protection requirements.
• Manages technical support personnel, and develop an effective, goal oriented, motivated organization. 
• Manages relationships with vendors and service agreements to ensure that the services provided are high quality and cost effective.
• Applies security organization maturity modeling assessment techniques as input to the Security operations planning cycle and the company’s cyber-security plans.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill: 

• Effective leadership of direct reports including day-to-day coaching and performance management/assessment;
• Effective management and analysis of budgets; demonstrated ability to lead multi-disciplined teams when conducting technology incident root causes and/or investigations;
• Working knowledge of IT business practices and strategies; experience and mastery knowledge of cyber-security principles, technologies and processes;
• Strong analytical and conceptual skills including the ability to solve complex technical problems;
• Strong communication skills including verbal, written and presentation skills.  
• Ability to maintain strong relationships with internal and external auditors, various compliance organizations and external cyber emergency response teams is critical. 

Education:      

• Bachelor's degree is required.  An advanced degree is preferred or cyber-security certification                 

Experience:   

• Minimum of ten (10) years related experience is required of which 5 years includes supervisory/leadership responsibility                      

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

• Cascade and translate strategies into action plans.
• Communicate goals and priorities (company, department, team); ensure line of sight
• Drive accountability/monitor progress
•  Communicate, communicate, communicate

Build Trusting Relationships

• Role model honesty and integrity in all communication and actions
• Balance “getting results” with concern for individual needs
• Have honest dialogue with employees; get to know them
• Track commitments and follow-up

Manage and Develop People

• Create individual development plans with direct reports
• Set realistic performance objectives
• Give ongoing, honest feedback; coach for success
• Differentiate performance and provide rewards and recognition

Foster Teamwork and Cross-functional Collaboration

• Surface and address competing goals
• Encourage cooperation/remove obstacles between functions
• Conduct teambuilding/development processes
• Encourage collaboration
• Guide team in translating organizational goals into day-to-day work

Create a Diverse, Inclusive Workforce

• Involve employees/seek input in decision making, on continuous improvement ideas and change
• Diversify staff, where possible, in hiring/promotions
• Seek opportunities to utilize diverse suppliers

Lead Change

• Exhibit a “can-do” attitude to successfully develop and implement changes in strategy, priorities and work processes
• Respond positively to new demands or circumstances
• Act optimistically to influence others to embrace change

Focus on the Customer

• Ensure that we have processes in place to deliver on our customer promise and provide superior customer service
• Be a role model for the business on delivering superior customer service

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Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.