IT Manager - Nonprofit (6135)

Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."
 

Benefits Offered:

• Medical, dental, and vision insurance (voluntary)
• Paid Time Off (Vacation + Sick Pay)
• Flexible Spending Account
• Employee Assistance Program
• 403(b) savings plan with up to 3% company matching
• Paid on-the-job training and orientation
• Mileage reimbursement
• Referral bonus program
• Opportunities for career growth
   

Job Summary: The Information Technology Manager is the strategic leadership of the organization's Information Technology (IT) team under the direction of the Information Systems Director. Corresponding responsibilities include developing and implementing Informaiton Technology initiatives, managing existing technology infrastructure, and leading a team in line with organizational goals. 
 

Essential Duties and Responsibilities:
Information Technology Management
Goal: To plan, implement, ad support IT initiatives for the organization

• Develop innovative technology strategies aligned with the organization's goals
• Maintain existing IT infrastructure and operations
• Oversee the design and implementation of robust, scalable, and secure information systems
• Optimize and manage the organization's IT infrastructure, including networks, servers, and cloud services
• Evaluate, select, and manage external vendors and partners, and negotiate contracts
• Manage IT expenses to ensure fiscal responsibility and resource optimization
• Perform ad hoc tasks as necessary to facilitate department operations

Leadership
Goal: Lead, mentor, develop, and motivate a high-performing team

• Provide guidance and leadership to IT team
• Align team goals with the department's goals
• Foster a collaborative and inclusive work environment
• Perform supervisory duties, including approving timesheets, reimbursements, and PTO requests

 Miscellaneous

• Attend staff meetings and training workshops as required
• Enhance job performance by applying up-to-date professional and technical knowledge gained by attending seminars and conferences and reviewing professional publications
• Perform ad hoc projects as assigned by the supervisor

Status: Full-Time, Exempt, In-Person 
Pay: $80,000 - $90,000, DOE
Schedule: Monday - Friday 8:30 AM - 5:00 PM

Experience & Education

• Possess a Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field
• Have experience in an enterprise IT leadership role, preferably in the non-profit sector
• Possess IT certifications (e.g., CompTIA Net+, PMP, etc.) preferred

Mandatory Skills

• Ability to troubleshoot and problem solve 
• Possess advance computer literacy including Windows, Active Directory, Microsoft Azure, computer 
• Ability to work effectively with a diverse population; plan, organize and prioritize duties
• Clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others
• Dependability, responsibility, and the ability to communicate effectively and respectfully

Physical Requirements

• Ability to lift, bend, push, and pull up to 50 pounds
• Prolonged periods of standing and the ability to work in a fast-paced environment

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Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

E-Verify Right to Work Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf)

Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.