As the IT Manager responsible for Digital Workplace, you will play a key role in shaping how IPCO's employees work, collaborate and access the digital tools they need every day. You will own our global Digital Workplace and ensure it supports the business with secure, reliable and effective solutions.
You will set the direction for the workplace domain while working across a broad range of services, technologies and stakeholders. The role combines strategic leadership, broad ownership and regular interaction with stakeholders and users to understand real problems and continuously improve how services are delivered.
Define and drive IPCO's global Digital Workplace strategy and roadmap
Own and develop the Digital Workplace environment, including Microsoft 365, identity, endpoints, software and collaboration tools
Own ServiceNow ITSM, the IT Service Portal and Service Desk, from a governance and service management perspective
Own IT onboarding and offboarding, and drive automation and continuous improvement
Collaborate with stakeholders such as HR, Internal Communications, Group IT and security functions
Manage suppliers, contracts and service performance, including budget and cost optimisation
Lead global Digital Workplace projects and transformation initiatives
You understand that a successful Digital Workplace is about more than technology. You enjoy seeing the bigger picture while also getting into the details when needed, from understanding business needs and long-term direction to working through technical issues and finding practical solutions.
You take ownership, enjoy creating structure in complex environments and are comfortable working with different stakeholders, technologies and external partners. You communicate clearly, build trust and combine a pragmatic approach with a genuine interest in improving how things work.
Degree in Information Systems, IT, Computer Science or a related field, or equivalent professional experience.
Experience in Digital Workplace and IT service management, including service delivery, incident management, and continuous improvement.
Good understanding of Microsoft 365 and modern cloud-based workplace services.
Experience managing outsourced IT services and external suppliers
Comfortable communicating in English, both written and spoken.
Willing to travel, for example to our sites in Fellbach, Germany, and Sandviken, Sweden depending on business needs.
Experience with budgets, licenses, subscriptions, contracts, or cost optimisation.
Experience managing Service Desk and ITSM Systems
Experience with Software Asset Management and Microsoft licensing.
Experience with IT security, compliance, risk management, or audit activities.
Experience from global manufacturing organisations
Joining IPCO means becoming part of a global organisation where you will own our Digital Workplace domain and work closely with Group IT, Internal Communications, HR and external suppliers to shape how our employees work, collaborate and access the tools they need every day. This is a unique opportunity to define our Digital Workplace strategy and take full ownership of how it evolves. Apply today!
Additional informationStart date: By agreement, preferably as soon as possible
Location: Flexible, Sweden / Fellbach, Germany
For further information about the job scope, please contact Mats Eriksson, Head of Global IT.
Email: [email protected]
For HR related information about the job, please contact Fanny Renfelt Eriksson, Global HR Manager
Email: [email protected]
Skills Required
- Degree in Information Systems, IT, Computer Science, or a related field, or equivalent professional experience
- Experience in Digital Workplace and IT service management, including service delivery, incident management, and continuous improvement
- Good understanding of Microsoft 365 and modern cloud-based workplace services
- Experience managing outsourced IT services and external suppliers
- Comfortable communicating in English, both written and spoken
- Willingness to travel to company sites in Fellbach, Germany, and Sandviken, Sweden, depending on business needs
- Experience with budgets, licenses, subscriptions, contracts, or cost optimization
- Experience managing Service Desk and ITSM systems
- Experience with Software Asset Management and Microsoft licensing
- Experience with IT security, compliance, risk management, or audit activities
- Experience in global manufacturing organizations
What We Do
IPCO is an industrial process solutions company that designs, builds, and services equipment and steel belts for sustainable, large-scale production. Its solutions serve diverse industries, including food, flooring, powder paint, paper, solar cells, semiconductors, forestry, and pulp. The company has operated since 1901 and maintains production sites in Europe, Asia, and the Americas, supported by more than 30 sales and service offices worldwide.
