IT Logistics Associate

OUR COMPANY: 

EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.    

We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.  

WHAT YOU WILL DO: 

As an IT Logistics Associate, you will be responsible for ensuring the efficient handling, deployment, and tracking of IT equipment and inventory. You'll play a key role in supporting end users, managing hardware logistics, and maintaining accurate records of IT assets across multiple locations.

KEY RESPONSIBILITIES: 

• Fulfill material and equipment requests, ensuring accurate and timely deployment.
• Deploy desktops, laptops, monitors, desk phones, and mobile devices.
• Collect IT assets from employees during terminations, upgrades, or relocations.
• Coordinate the delivery and setup of devices for new hires, ensuring timely availability ahead of orientation dates.
• Provide deskside support and quick-fix troubleshooting assistance where needed.
• Restock IT cabinets and vending machines regularly.
• Manage e-waste recycling and equipment donation requests.
• Receive and process inbound hardware shipments.
• Maintain traceability and accuracy using internal inventory and data entry systems.
• Conduct regular inventory counts and maintain appropriate stock levels.
• Support daily/weekly/monthly cycle counts and audits as directed by the Site Lead.
• Coordinate outbound shipments to NORAM and global locations.
• Monitor, update, and manage Service Request Tickets (SRTs) and task queues.
• Assist with desk moves and related IT coordination.
• Collaborate closely with inventory teams across the NORAM region.
• Take part in any additional projects or tasks assigned by management.

ESSENTIAL CRITERIA: 

• Experience in logistics, warehousing, or manufacturing preferred.
• Proficiency in Microsoft Office, especially Excel and Outlook.
• Familiarity with inventory management tools or asset tracking systems (a plus).
• Excellent verbal and written communication skills.
• Strong time management, organizational skills, and attention to detail.
• Ability to collaborate and communicate across teams effectively.
• A proactive attitude and strong customer service focus.
• Professional demeanor and reliability in a fast-paced environment.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non-merit factor.