IT Logistics Associate

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As an IT Deployment Technician, you will play a vital role in the distribution, support, and management of end-user technology. This includes deploying hardware, maintaining inventory, providing desk-side troubleshooting, and supporting the overall efficiency of IT operations. You will collaborate closely with internal teams to ensure seamless technology delivery, accurate recordkeeping, and excellent customer support.

KEY RESPONSIBILITIES: 

• Deploy desktops, laptops, monitors, desk phones, and mobile phones.
• Safely dispose of outdated or decommissioned equipment.
• Provide prompt desk-side support and quick fixes for common issues.
• Troubleshoot hardware and software problems as needed.
• Maintain appropriate inventory levels within your deployment scope.
• Accurately update asset records in inventory and data tracking systems.
• Restock IT cabinets and vending machines across the site.
• Coordinate e-waste solutions and support donation requests.
• Collect IT equipment from employees (e.g., terminations, upgrades).
• Monitor and manage SRT/task queues to ensure timely resolutions.
• Coordinate delivery of new-hire devices across the NORAM region.
• Ensure timely device delivery prior to client orientation dates.
• Support desk moves and relocation projects as needed.
• Collaborate daily with inventory teams throughout the Bay Area.
• Perform regular inventory audits and ensure stock levels of standard equipment are maintained.
• Receive, log, and organize inbound hardware shipments.
• Participate in daily, weekly, and monthly cycle counts as assigned by the Site Lead.
• Assist with other duties and special projects as directed by management.

ESSENTIAL CRITERIA:

• Previous experience in logistics, warehousing, or manufacturing preferred (but not required).
• Proficiency with Microsoft Office Suite (Excel, Outlook, etc.).
• Familiarity with inventory or asset management tools (preferred, but not essential).
• Excellent communication skills, both written and verbal.
• Strong time management and organizational abilities.
• High attention to detail and accuracy.
• Collaborative and proactive mindset.
• Strong sense of professionalism and commitment to customer service.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.