IT Lead Systems Engineer, Metering and AMI Applications (Hybrid)

 The IT Lead Systems Engineer for Metering and AMI Applications is responsible for overseeing technical, functional, process, and systems integration work. This role includes supervising the design, development, maintenance, and enhancement of business applications, as well as managing application maintenance support and small projects.

Key Responsibilities:

• Lead and manage projects, perform business analysis, and gather requirements.
• Guide and mentor team members and collaborate with third-party vendors.
• Stabilize newly implemented applications and oversee upgrades using waterfall and agile methods.
• Ensure effective communication with business users regarding incidents and resolutions.
• Maintain operational excellence and support for applications.
• Take initiative to solve cross-functional IT challenges collaboratively.

Essential Functions:

• Coordinate deployment and support activities for the team.
• Manage application operations, maintenance, and release management.
• Oversee outsourced managed services and vendor contracts.
• Monitor application performance and ensure alignment with department standards.
• Develop performance metrics for service delivery and SLA adherence.
• Integrate activities with business units and other IT departments.
• Ensure successful delivery and transition of key capital projects.
• Assist in managing maintenance, outside service, and project costs.
• Develop road maps for application resiliency and business value.
• Evaluate technical solutions to eliminate technical debt.
• Prepare statements of work, estimate costs, and negotiate contracts.

Required Skills and Qualifications:

• Strong technical acumen and mastery of development concepts.
• Excellent analytical and problem-solving skills.
• Ability to lead a team and manage outsourced IT services.
• Strong customer service orientation and teamwork skills.
• Strategic thinking and ability to anticipate business needs.
• Exceptional creativity and resourcefulness.
• Ability to prioritize tasks and manage deadlines.
• Excellent communication skills, both verbal and written.
• Extensive organizational and project management expertise.

Education:  Bachelors degree from an accredited four-year college or university with a focus in computer science, computer information systems or equivalent work experience.

Experience: A minimum of 10 years related experience is required of which (5) five years includes supervisory/leadership responsibilities. A minimum of (5) five years related experience managing outsourced IT managed services providers. A minimum of (5) years of experience supporting COTS and other application software solutions. Experience working with or supporting customer service, and energy efficiency applications such as SAP S4 HANA, Oracle, and Web based platforms in Azure cloud enabled with EAI Integration to backend databases.

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Compensation and Benefits:

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

Worker Type:

Number of Openings:

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

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