IT Lead Project Manager

Posted 11 Days Ago
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Lisbon, PRT
In-Office
Expert/Leader
Information Technology • Travel
The Role
Lead end-to-end delivery of an international IT Solution Center roadmap, managing scope, quality, budget, timelines, governance, risks, dependencies, customer relationships, and cross-functional teams. Oversee financial reporting and invoicing, stakeholder communications, steering committees, and customer engagement while supporting revenue growth and long-term partnership success.
Summary Generated by Built In

Job Title

IT Lead Project Manager

Summary

Lead the Avinor Solution Center, ensuring successful delivery of the roadmap across scope, quality, budget and timelines while supporting revenue growth and customer satisfaction. Act as the main customer contact, driving governance, stakeholder alignment, risk management and long-term partnership success.


Key Responsibilities

  • Own the end-to-end delivery of the Solution Center roadmap, ensuring commitments are met on time, within budget and to quality standards.
  • Establish and manage governance processes, including Steering Committees and customer engagement forums.
  • Oversee financial performance, budgeting, reporting and invoicing activities.
  • Monitor risks, issues and dependencies, driving mitigation plans and escalations when required.
  • Coordinate cross-functional teams to deliver product, development, consulting and service initiatives.
  • Build trusted relationships with customer business and IT leaders, ensuring alignment on priorities and expectations.
  • Support business growth opportunities through strong customer engagement and collaboration with commercial teams.
  • Ensure effective communication, reporting and information management across all stakeholders.

About the ideal candidate:

  • Degree in Business, Marketing, Computer Science or a related field.
  • 10+ years of experience managing complex IT programs in international environments.
  • Strong understanding of airport, airline or travel technology solutions.
  • Proven experience in delivery, program or solution management.
  • Excellent leadership, stakeholder management and communication skills.
  • Fluent in English.
  • PMP certification preferred.

What we can offer you:

  • 💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, pension plan, travel, and healthcare insurance, as well as lunch allowance and other benefits.
  • 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
  • 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
  • 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
  • 🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
  • 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
  • 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
  • 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

#LI-EMEA


Diversity & Inclusion


Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  


Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.


Be aware of recruitment scams


Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.

Skills Required

  • Degree in Business, Marketing, Computer Science, or a related field
  • 10+ years of experience managing complex IT programs in international environments
  • Strong understanding of airport, airline, or travel technology solutions
  • Proven experience in delivery, program, or solution management
  • Excellent leadership, stakeholder management, and communication skills
  • Fluent in English
  • PMP certification
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The Company
HQ: Madrid
10,001 Employees
Year Founded: 1987

What We Do

Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want, linking them via travel agents, search engines and tour operators to airlines, airports, hotels, cars and railways. Technology has always been critical to developing global travel, increasing scale, choice and access. We have developed our technology in partnership with the travel industry for 30 years. We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, and critical systems our customers need.

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