IT Lab Tech

Posted 12 Days Ago
Be an Early Applicant
Kokomo, IN, USA
In-Office
Entry level
Edtech • Information Technology • Professional Services • Manufacturing
The Role
Maintain and troubleshoot computers, networks, and lab hardware for instructional IT labs. Manage hardware/software inventory, image drives, configure racks and cabling, provide open lab supervision and tutoring, assist faculty with lab preparation, enforce usage policies, and produce lab usage reports.
Summary Generated by Built In
Maintain networks and computers used in hands-on School of Information Technology programs instructional labs (i.e. installation, rack configuration, imaging hard drives, network wiring, upgrades, and troubleshooting). Assisting all School of Computing and Informatics instructors with any of the computer lab preparations.

Effectively control inventory of all hardware and software for the networking labs. Hardware may consist of computer equipment and peripherals, networking equipment and cabling supplies. Software may consist of operating systems, device drivers, licensing, etc.
 

Provide open lab hours for students to work on assignments outside of scheduled class times.
Maintain logbook to track student usage of the open network lab and produce usage reports on this information.
 

Work within tight time constraints.
 

  • Basic lab organization and cleanliness
  • Assisting faculty in the development of new material for their courses
  • Set up and lead a laboratory
  • Monitor all labs, keep clean and tidy and remove any screen locks.
  • Provide the supplies needed for each lab including paper, cleaning spray, paper towels and whiteboard markers.
  • Perform independent research
  • Tutor students
  • Ensure compliance with department policies regarding computer usage
  • Monitor department systems and respond to issues.
  • The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.

Applicants must hold or be working towards the CompTIA A+ certification.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:

Health & Wellness

  • Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses

  • Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

Financial & Retirement Benefits

  • All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings

Educational Benefits

  • Fee remission for employees, spouses, and legal dependents.

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.


Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Skills Required

  • CompTIA A+ certification (held or working towards)
  • Maintain and troubleshoot lab networks and computers (installation, imaging, upgrades)
  • Network wiring and rack configuration
  • Hardware and software inventory control for networking labs
  • Provide open lab hours, supervise students, and tutor
  • Assist faculty with lab preparations and course material development
  • Maintain lab cleanliness, supplies, and enforce department computer usage policies
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The Company
HQ: Indianapolis, IN
6,500 Employees

What We Do

Ivy Tech Community College is a public community college system in Indiana that provides technical, vocational, and academic education across more than 70 programs.

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